Parts and Service Director

Parts & Service Director – South Shore, MA ($200,000–$250,000) – Kingston/Plymouth market.

Experienced Parts & Service Director needed for a well-established domestic dealership on the South Shore of Massachusetts.

The successful candidate will be highly process-driven, organized, and committed to creating accountability throughout the service and parts departments. This role is ideal for a leader who understands that sustainable growth comes from strong policies, consistent follow-through, and daily coaching of the team.

This dealership offers a large, well-equipped service facility, a thriving parts department, strong commercial business with dedicated commercial technicians and lifts already in place, and tremendous untapped growth potential.

• Lead all fixed operations, including the Parts and Service Departments.
• Improve shop efficiency, productivity, and overall profitability.
• Develop, implement, and enforce processes that drive consistent results.
• Hold managers and staff accountable to established performance standards.
• Recruit, retain, and develop technicians to support continued growth.
• Monitor key performance indicators and identify opportunities for improvement.
• Work closely with the existing high-performing Parts Manager to maximize department performance.
• Ensure an exceptional customer experience while maintaining operational excellence.
• Report directly to the Dealer Principal.

• Proven experience leading automotive fixed operations as a Service Director, Parts & Service Director, or high-performing Service Manager ready for the next step.
• Strong process-oriented leadership style with excellent organizational skills.
• Demonstrated ability to improve efficiencies, grow sales, and increase profitability.
• Track record of building accountability and developing successful teams.
• Strong understanding of dealership fixed operations metrics and performance management.
• Stable employment history with a reputation for integrity and professionalism.

• $200,000–$275,000+ based on experience, with room for growth as the department grows
• Comprehensive benefits package will be provided

Qualified candidates may apply in confidence on Linked In or call  for a confidential discussion. All inquiries will be handled with the utmost confidentiality.