Services Coordinator Generalist

Services Coordinator Generalist

The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Services Coordinator I (HSC I) position in the Plymouth Area Office. The Human Service Coordinator I is the primary contact for individuals and families served by the Department and are expected to effectively represent the Area Office by building respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department.

Duties and Responsibilities:

(these duties are a general summary and not all inclusive)

• Monitor DDS funded and auxiliary funded programs.
• Maintain regular contact with individuals, families, and providers.
• Travel to individuals' homes, programs, and outside meetings; that may or may not be in close proximity to the Area Office.
• Coordination, facilitation, and monitoring the development and progress of support plans per DDS regulations.
• Utilize the communication methods needed for assigned caseloads.
• Provide outreach and coordinate referrals to community services and other state agencies.
• Provide up-to-date record keeping – both electronic and hard copy; maintain documentation for waiver or non-waiver services.

Preferred Qualifications:

Familiarity with Microsoft programs and Home and Community Services Information System (HICSIS). Experience working with individuals with Intellectual Disabilities and/or who are Deaf and Hard of Hearing. Ability to develop and maintain respectful, caring, patient, ethical, and empowering relationships with families and individuals supported by the department. Excellent organizational and communication skills

About the Department of Developmental Services The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports.

The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Qualifications:

First consideration will be given to those applicants that apply within the first 14 days. Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below.

Primary

Location:

United States-Massachusetts-Plymouth 38 Industrial Park Rd

Job:
Community and Social Services

Agency:
Department of Developmental Services

Schedule:

Full-time

Shift: Day

Salary: 69,803. Yearly