Chief Controls Officer; CCO – Controls

Chief Controls Officer (CCO – Controls)

Kingston, Jamaica

Job Description:

Chief Controls Officer (CCO – Controls)

Industry: Banking, Financial Services, Insurance, Investment

Job Type: Full-Time

Reporting To:
Chief Risk Officer (CRO) / Chief Financial Officer (CFO) / Chief Executive Officer (CEO)

Job Summary

The Chief Controls Officer (CCO – Controls) is responsible for designing, implementing, and overseeing the organization's internal control framework to ensure effective risk mitigation, regulatory compliance, and operational integrity. This role ensures that controls across financial, operational, and compliance processes are robust, consistent, and aligned with organizational risk appetite. The CCO (Controls) plays a critical role in strengthening governance, preventing control failures, and enhancing transparency across all business functions.

Key Responsibilities

• Internal Controls Framework
• Develop and maintain enterprise-wide internal control frameworks (e.g., COSO)
• Ensure controls are effectively designed, documented, and implemented
• Standardize control practices across business units
• Continuously improve control effectiveness and maturity
• Control Monitoring & Testing
• Oversee control testing, monitoring, and validation processes
• Implement continuous control monitoring systems
• Identify control gaps and weaknesses
• Ensure timely remediation of control deficiencies
• Risk & Compliance Integration
• Align internal controls with enterprise risk management (ERM) frameworks
• Collaborate with risk, compliance, and audit teams
• Ensure controls support regulatory compliance requirements
• Monitor emerging risks and adapt control frameworks accordingly
• Financial & Operational Controls
• Oversee financial controls, including reporting, reconciliation, and revenue controls
• Ensure operational controls across processes, systems, and workflows
• Strengthen fraud prevention and detection mechanisms
• Ensure consistency in control execution
• Governance & Policy Management
• Develop and maintain control-related policies and procedures
• Ensure documentation, audit trails, and governance standards are maintained
• Support governance committees and reporting requirements
• Enhance transparency and accountability
• Technology & Controls Automation
• Leverage technology and automation to enhance control effectiveness
• Implement control tools, dashboards, and monitoring systems
• Collaborate with IT on system controls and cybersecurity frameworks
• Drive digital transformation in control environments
• Stakeholder Engagement
• Provide control insights and reporting to executive leadership and Board
• Collaborate with regulators, auditors, and external stakeholders
• Support internal and external audits
• Promote awareness of control responsibilities across the organization
• Leadership & Team Management
• Lead and develop internal controls and governance teams
• Establish performance standards and accountability
• Foster a culture of control awareness and discipline
• Support talent development and succession planning

Key Requirements

• Education
• Bachelor's or Master's degree in Accounting, Finance, Business Administration, or related field
• Professional certifications such as CPA, CIA, CISA, or equivalent are highly preferred
• Experience
• 12–18+ years of experience in internal controls, audit, risk, or compliance roles
• Proven experience in senior leadership roles (e.g., Chief Controls Officer, Head of Internal Controls)
• Strong background in banking, financial services, insurance, or investment sectors
• Skills & Competencies
• Deep knowledge of internal control frameworks (e.g., COSO)
• Strong understanding of risk management and regulatory compliance
• Expertise in financial and operational controls
• Analytical and problem-solving skills
• Leadership and team management
• Excellent communication and stakeholder engagement
• High attention to detail and governance mindset
• Key Performance Indicators (KPIs)
• Effectiveness of internal control framework
• Number and severity of control deficiencies
• Timeliness of remediation actions
• Compliance with regulatory and audit requirements
• Reduction in control failures and operational risks
• Audit and regulatory inspection outcomes
• Preferred Attributes
• Experience in multinational or highly regulated financial institutions
• Exposure to IT controls, cybersecurity, and automation tools
• Strong collaboration with risk, compliance, and audit functions
• Ability to lead enterprise-wide control transformation initiatives
• Compensation & Benefits
• Competitive executive salary
• Performance-based incentives
• Executive benefits and allowances