Experienced T-Field Service Rep - Defense

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to provide on-site and field-based support for the T-45 Goshawk jet trainer at Naval Air Station Kingsville, Texas
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Candidates should have experience in flexible, fast-paced settings that require prompt responses to ad-hoc customer requests. Strong technical and interpersonal skills, excellent written and verbal communication, and the ability to prioritize and manage workload independently with minimal supervision are essential.

The role also requires flexibility to work long hours (including evenings and weekends), demonstrated leadership and teamwork in diverse groups, and proficiency with digital tools to host online meetings across time zones. Candidates must meet GEC6 job family requirements and should have experience supporting aircraft in a field or operational environment.

You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

• Provide on-site field service support for T-45 aircraft operations and maintenance activities
• Act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues.
• Diagnose, troubleshoot, and support resolution of aircraft and systems discrepancies
• Coordinate with service engineering, supply chain, logistics, and program teams to resolve field issues
• Support aircraft availability, readiness, and sustainment objectives
• Document field issues, technical findings, and corrective actions in accordance with program and company procedures
• Maintain compliance with Boeing, customer, and regulatory requirements related to safety, quality, and aircraft maintenance
• Understand customer expectations, assist customers in interpreting and using support data and documents, and provide technical ad hoc on-the-job training
• Work unsupervised for extended periods of time in a wide variety of cultural/economic environments
• Must be able to function in a demanding on call, around the clock operational environment
• Willing to work any shift

• Minimum 1 year of experience with military aircraft maintenance
• At the sole discretion of leadership, employees must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs. Failure to deploy/travel will be considered as a resignation. (Must be able to maintain and possess a current US passport for international travel)
• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation

• Prefer candidates with proven experience of…