Retail Sales Associate

We are currently looking for the right Full‑Time Retail Sales Associate to join our team!

$11.50 to $14.50 per hour.

We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.00 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of wages earned up to seven (7) times in a payroll cycle.
• Unlimited commission above your hourly base rate.
• Vacation:
  One week of paid vacation after 6 months of active full‑time service. Eligible employees receive an additional week after 1 year and two weeks after each additional anniversary (up to 120 hours after 5 years).
• Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (up to 24 hours after 5 years).
• Employee discounts available on the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full‑time employees who meet requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to provide customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associate works with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

The full‑time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. Actual pay will be based on location, qualifications, and experience.

(Representative list of general duties; not all-inclusive. Other duties may be assigned.)

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Keeps the sales floor clean, stocked, and displays merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes assigned training.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and become firearms certified.
• May be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations as business needs dictate.
• Must have flexible retail schedule, including weekends and…