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Customer Service Rep Customer Success Mgr./ CSM

Customer Service Manager: Lead Service Excellence

Job in Kinnelon, Morris County, New Jersey, USA
Listing for: Raymour & Flanigan Furniture and Mattresses
Full Time position
Listed on 2026-02-28
Job specializations:
  • Retail
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading furniture retailer in Kinnelon, NJ, seeks a management professional with strong customer service skills. Key responsibilities include leading a team to provide exceptional customer experiences, managing associate information, and resolving customer issues. The ideal candidate should have at least three years of management experience in a retail or customer service environment, possess strong problem-solving capabilities, and be flexible with a retail schedule.

This position supports a drug and smoke-free environment.
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