Motorcycle Operations Coordinator

The primary function of this position is to provide administrative, technical, data management, reporting, logistical, equipment, and program support for the North Carolina Motorcycle Safety Education Program. The position maintains student and program records, analyzes statewide program data, prepares reports and dashboards, supports quality assurance operations, coordinates contracts and communications, manages inventory and shipping, and assists with motorcycles, training ranges, and the motorcycle shop.

The position reports to the State Program Director and is housed at Lenoir Community College's Greene County Annex in Snow Hill. This position requires statewide travel.

• Associate degree from an institution accredited by a federally recognized institutional accreditor in Business Administration, Office Administration, Information Technology, Logistics, or a related field; or an equivalent combination of education and relevant experience
• Advanced proficiency with Microsoft Excel, including structured tables, formulas, sorting, filtering, pivot tables, charts, data validation, conditional formatting, lookup functions, and spreadsheet protection
• Experience using cloud-based reporting applications, document management systems, and Microsoft Office applications
• Experience managing business or organizational websites and social media platforms
• Knowledge of inventory management, shipping and receiving, asset tracking, and multi-location program support
• Working knowledge of motorcycle maintenance and repair sufficient to identify common parts, recognize service needs, and perform authorized routine tasks preferred
• Excellent typing, public relations, written communication, oral communication, customer service, time management, and problem-solving skills
• Strong organizational skills with exceptional attention to detail
• Self-motivated with the ability to prioritize multiple projects, meet deadlines, and adapt to shifting priorities with minimal supervision
• Ability to maintain confidentiality and safeguard sensitive student and program information
• Valid driver's license and ability to meet College requirements for operation of assigned vehicles
• North Carolina motorcycle endorsement preferred
• Positive role model to North Carolina Rider Coaches

• A combination of typical office, warehouse, motorcycle shop, outdoor training range, event, and travel environments
• Frequently sitting at a desk or workstation using a telephone, computer, keyboard, mouse, spreadsheets, and cloud-based software; some standing and walking
• Evening and/or weekend work is required
• Frequent statewide travel to community colleges and other motorcycle training sites is required
• Requires standing, stooping, bending, kneeling, reaching, and climbing, and may involve working in tiring or uncomfortable positions
• May require assisting with loading, securing, and unloading motorcycles and equipment from trucks or cargo trailers after appropriate training and authorization
• Requires lifting, pulling, carrying, packaging, and positioning tools, equipment, parts, and supplies weighing up to 50 pounds, with team or mechanical assistance used for heavier items
• Requires use of appropriate personal protective equipment and compliance with college, program, vehicle, shop, range, and equipment safety requirements

• Maintain and update Microsoft Excel spreadsheets used for student data, class activity, program tracking, quality assurance, inventory, grant compliance, and performance reporting
• Create and maintain advanced Excel workbooks using structured tables, pivot tables, charts, data validation, conditional formatting, lookup functions, logical formulas, and…