Residential Services Supervisor
Listed on 2026-03-01
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Child Care/Nanny
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Healthcare
Turn your calling into a career at Baptist Children's Homes of NC!
OUR MISSION:
Sharing hope... changing lives.
OUR VISION:
To provide the highest quality of Christian services to children, adults, and families in a caring culture of measurable excellence.
FOUNDED:
November 11, 1885 by John Mills in Thomasville, North Carolina.
WHERE WE SERVE:
We serve all 100 North Carolina counties and operate locations in 30 communities throughout North Carolina, South Carolina and Guatemala.
Learn more about the ministries of Baptist Children's Homes of NC !
Job Title:
Supervisor, Residential Services - Kennedy Home
The Residential Services Supervisor gives assistance and direction to Cottage Parents in the areas of therapeutic discipline; working with children and families; securing food, clothing, supplies and equipment; campus, church, school, and community activities; regular cottage maintenance and management. Ensuring that the agency's policies, procedures and programs are delivered appropriately is an integral part of this position.
QUALIFICATIONS- High School diploma or equivalent.
- Meets the general employment qualifications as outlined in the Personnel Policies of the agency.
- Has 3-5 years experience in residential care or 3-5 years experience managing 5 or more employees.
- Has a working knowledge of current trends in the field of residential care.
- Has the capacity to build and maintain relationships with Cottage Parent teams and the larger agency teams.
- Valid driver license and safe driving record.
- Has a thorough knowledge of purposes, operations and procedures.
- Has a working knowledge of the agency's structure, services, policies and procedures for the delivery of the services.
- Has a working knowledge of Baptist Children's Homes of NC's Program of Intentionalized Services.
- Provides leadership in creating and implementing programs on campus that support and carry out the mission of the agency.
- Respects the cultural and socioeconomic diversity of staff members and children in care and strives to create a positive relationship within Baptist Children's Homes (BCH).
- Participates in the agency's Performance Quality Improvement (PQI) program as needed.
- Maintains a positive attitude and openness to evaluation.
- Demonstrates compassion and concern for people.
- Maintains and models a standard of personal and professional excellence.
- Participates in scheduled in-service training and job related workshops and conferences as needed.
- Handles confidential information in a professional manner.
- Responsible for educating, training and monitoring the work of cottage parents in the residential programs.
- Provides leadership in scheduling and carrying out an orientation program for new childcare staff.
- Plans and implements a program of continuing education and staff development for childcare staff.
- Develops and implements 90-day and annual Staff Performance Evaluations.
- Schedules and conducts regular team and staff meetings.
- Plans and implements weekly schedules.
- Determines cottage needs, approving all equipment and supplies for the cottages.
- Ensures that all cottage purchases are made in accordance with agency purchasing policies.
- Is responsible for overseeing attendance and time sheet reports for all cottage parent with support from clerical staff.
- Oversees requisitions for group activities funds, group savings accounts and student accounts.
- Monitors clothing inventories and purchases and hair care expenses for youth.
- Monitors cottage physical needs and secures timely maintenance requests.
- Works with other Administrative Personnel as needed.
- Works with other administrative staff in hosting tour groups as they come to the campus and schedules visiting group activities.
- Works with other administrative staff in scheduling, coordinating and facilitating special events and activities on and off campus.
- Works with staff responsible for recreational programming and supports initiatives that enhance and insure success of wellness programs.
- Assists administration in recruitment, interviewing and employment of new cottage parents by presenting a positive image of Baptist…
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