EVS Team Lead

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• Provides high quality, timely, professional and effective leadership, development and training to the cleaning staff. Communicates and cooperates between/among all our internal and external customers in meeting our mission of providing a clean, safe environment and outstanding customer service always.

• Work Organization
• Organizes own work activities to ensure their proper completion in a timely manner
• Completes tasks dispatched through EPIC/Bed tracking system, area projects and need of correction lists as assigned by supervisor
• Follows area assignments
• Replenish supplies, such as linens and bathroom items, paper products and sanitizer/soap
• Keep storage areas and cart well-stocked, clean, tidy and stored in a secured location when not in use
• Ensure all equipment is in working condition
• Assists in training new EVS aide employees
• Sort soiled laundry and clean linen using the correct carts, supplies, etc.
• Schedules own time effectively by assigning priorities to daily, weekly or monthly work activities
• Avoids crises through systematic planning and follow-up
• Follow all area assignments as close as possible
• Respond to changes to meet the needs of facility and customers
• Problem Solving
• Resolve problems relating to work assignments, departmental functioning and/or departmental services in a timely and effective manner
• Recognizes problems quickly and/or reviews records to identify recurrent problems
• Researches questions/problems concerning the services of the department to determine possible solutions
• Identifies and uses resources available to aid in resolving problems
• Takes immediate action to correct any unsafe situation that is observed, such as water on the floor/debris on floor, etc.
• Ensures a safe and clean environment
• Follows all safety, infection control and Housekeeping policies and procedures
• Customer interviews are performed
• Dust and polish furniture and equipment
• Perform housekeeping duties in work area, including cleaning work surfaces and floors
• Sweep/scrub the floors using brooms, mops, and using only approved cleaning solutions
• Clean rugs and carpet using vacuum cleaners and shampooers
• Scrub/sweep, rinse and do detail cleaning of walls, baseboards, corners and edges, doors, etc., per schedule daily or as needed
• Clean and polish stainless steel as needed
• Wash windows, walls ceilings, and woodwork, waxing and polishing as necessary
• Spot clean walls, door frames, and hinges daily
• Operate the compactors in the correct, safe and clean manner.
• Clean beds, mattress, frame, bed rails, etc. and make bed with clean linen on discharge/transfers
• Clean light lens and ceiling tracks per schedule or as assigned
• Receives 90% or higher on all black light quality inspections consistently.
• Determines which disinfectant product to use based on signage on patient room door or notification received from nursing in other areas, etc.
• Ensures that contacts with other healthcare team members are friendly, helpful and courteous always
• Ensures all cleaning chemicals are correctly used and safe for the environment
• Ensures all cleaning activities are done at the most safe and convenient times possible for all customers
• Follows all cleaning techniques such as 7 step cleaning process.
• Must also follow all Customer service initiatives daily to have best impact possible on HCAHPS and all patients we serve
• Universal precautions and isolation procedures are followed
• Safety precautions are followed, and all waste is disposed of properly
• Ensures all patient interviews are documented; check sheets and project cards are completed, and all patient concerns are resolved
• Clean assigned rooms and areas in a timely and safe manner with bed turn times under 30 minutes for normal room cleans and 60 minutes for isolation discharge room cleans
• Uses approved equipment and supplies for each task
• Removes trash and waste from assigned areas, using the correct container, procedures and correctly disposed
• Meets Customer Needs
• All duties/jobs are performed in the most efficient time, and thorough manner.
• Identify needs and prioritize.
• Notifies supervisor of vents needing work order
• Answer rover ASAP to coordinate room cleaning, emergency projects and requests
• Responds in a professional and friendly manner to all requests.
• Prioritize all work to meet and exceed all customer needs.
• Remains responsive to patients,…