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Customer Service Rep Guest Services

Night Guest Experience Specialist

Job in Kirkcaldy, Fife, KY1, Scotland, UK
Listing for: Royal Botanic Gardens, Kew
Full Time position
Listed on 2026-02-19
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Guest Services
Job Description & How to Apply Below
A leading hotel management company in the UK is seeking a friendly and reliable Nights Guest Service Assistant. This role involves ensuring guest satisfaction during overnight hours, building relationships with guests, and supporting hotel operations. Ideal candidates will have experience in customer service, be attentive to guest needs, and able to work independently during night shifts. Offering a rewarding package including discounts, gym access, and personal development opportunities.
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