Client Care Coordinator

Summary

A top-producing real estate team based in Kirkland is seeking a proactive, highly organized, and service-driven Client Care Coordinator to help deliver an exceptional 5‑star client experience. This is a hands‑on, in‑person role supporting a fast‑paced, high‑performing real estate business. The right candidate thrives on organization, communication, follow‑through, and precision. Attention to detail is critical. Small mistakes can impact timelines, client satisfaction, and brand reputation.

We are looking for someone who naturally double‑checks their work, anticipates potential issues before they arise, and takes pride in getting the details right.

• Active Washington State real estate license (required at time of hire)
• Must live within 5 miles of Kirkland

Compensation: $26–$32 per hour (DOE)

• Track and manage client referrals
• Oversee and grow 5‑star online reviews
• Send client surveys and monitor feedback
• Manage home anniversary outreach and long‑term client follow‑up
• Coordinate thoughtful client gifts and appreciation touchpoints
• Assist with planning and executing client appreciation events

• Maintain and update CRM and task management systems
• Ensure database accuracy and organization
• Create, document, and improve internal workflows
• Support AI tool integration and automation initiatives
• Manage and optimize Google Business Profile

• Manage social media posting schedule
• Design flyers, brochures, and marketing materials
• Coordinate mailings and print campaigns
  
  Create and send quarterly Mailchimp e-newsletters
• Prepare and distribute market reports
• Assist with listing preparation
• Run local errands (materials, signage, and vendor coordination)
• Provide general administrative support as needed

• Active Washington State real estate license (required at time of hire)
• Must live within 5 miles of Kirkland
• Exceptional attention to detail and accuracy
• Strong organizational and time management skills
• Excellent written and verbal communication
• Comfortable using CRM systems and learning new technology
• Ability to manage multiple priorities without sacrificing quality
• Valid driver’s license and reliable transportation
• Real estate administrative experience preferred but not required for the right candidate

We are a top‑producing, relationship‑driven real estate team serving Seattle’s Eastside, including Kirkland, Bellevue, Redmond, and surrounding communities.

With a strong track record of consistent production and repeat business, our team is known for delivering a calm, strategic, and people‑first client experience. We guide clients through buying, selling, and transitioning between homes with clarity and confidence — whether it’s a first purchase, a move‑up property, or a lifestyle‑driven downsize.

Our business is built on referrals, reputation, and 5‑star service. We operate with systems, precision, and high standards — and we believe excellence in the details is what protects and elevates our brand.

This role offers the opportunity to work inside a well‑established, high‑performing real estate business with meaningful growth potential. You will play a central role in shaping client experience, strengthening long‑term relationships, and supporting continued expansion in one of the most competitive markets in the Pacific Northwest.

If you are motivated by ownership, impact, and being part of a business that is scaling with intention — this is an opportunity to grow alongside a respected Eastside brand.