Regulatory & Licensing Coordinator

Position Title:

Regulatory & Licensing Coordinator

Base Salary: $65,000 to $90,500 annually DOE

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.

As our state‑of‑the‑art fiber network expands, so does our need for team members who can help us grow and realize our goals.

• Genuinely Caring:
  We treat customers and colleagues like neighbors, with empathy and full attention.
• Empowering You:
  We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
• Innovation and Improvement:
  We constantly seek ways to improve how we serve customers and each other.
• Earning Your Trust:
  We build trust through clear, honest, human communication.

The Regulatory & Licensing Coordinator will support Ziply Fiber’s Legal and Regulatory team, with a primary focus on managing the company’s municipal and state licensing program. This role is responsible for independently identifying and obtaining required licenses, tracking renewal deadlines, and helping ensure ongoing compliance across multiple jurisdictions. In addition, this position provides hands‑on legal administrative support and ownership of key legal operations functions, including project management, basic contract support (routing and signatures), subpoena routing, litigation management, compliance calendaring, and reporting.

The ideal candidate is highly organized, systems‑minded, and detail‑oriented, with the ability to manage multiple projects with shifting priorities and collaborate across departments to streamline processes, improve data quality, and help the team deliver timely, business‑focused legal services.

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

• Independently research and determine licensing requirements for municipal and state jurisdictions; prepare, submit, and track license applications through approval.
• Manage the full lifecycle of existing licenses, including maintaining a comprehensive license database, monitoring renewal deadlines, and ensuring timely renewals to maintain compliance.
• Support entity and subsidiary records and annual filings.

• Process incoming subpoenas and legal requests; coordinate with internal stakeholders to gather responsive documents and ensure timely responses.
• Maintain and update the litigation tracker to ensure accurate status reporting and visibility into pending matters.
• Assist with matter intake and holds; coordinate discovery support and document collection; process subpoenas and responses; and maintain organized, auditable files.

• Handle document processing, electronic signatures, and contract tracking; ensure timely routing, execution, and escalation.
• Format and review letters, contracts and policies.
• Maintain organized business files and records in accordance with company retention policies; support audits, reporting, and retrieval of executed agreements and documents as needed.

• Review and process invoices and expense reports for the Legal, Regulatory, and External Affairs team.
• Coordinate travel arrangements and itineraries for team members, including booking flights, accommodations, and ground transportation.
• Manage calendars and coordinate meetings, including scheduling and organizing meeting logistics.
• Monitor the Legal inbox; triage, route, and respond to incoming inquiries in a timely manner.
• Assist with onboarding new team members.

• Perform other duties as required to support the business and evolving organization.

• High school diploma or GED.
• Bachelor’s…