Temporary Program Assistant - Kirkland Teen Union Building; KTUB

The City of Kirkland is happy to announce the recruitment of the Program Assistant position assigned to the Kirkland Teen Union Building (KTUB). At KTUB, youth are able to access after-school drop-in activities, on-site behavioral health services provided by Youth Eastside Services (YES), art and music programs provided by 4 Tomorrow, and recreation programs for teens. The facility is activated during the day with recreation programs for adults and preschool-age youth.

KTUB is open to all teens, with an intentional focus on serving underserved and underrepresented teens, including youth from low-income families, youth who identify as Black, Indigenous, People of Color (BIPOC), LGBTQIA+, and youth experiencing barriers to stability, including homelessness and behavioral health.

The Program Assistant provides administrative support for facility operations and recreation programs, including drop-in activities and events. The Program Assistant plays a key role in supporting day-to-day operations, providing excellent customer service, assisting with marketing and outreach, and engaging with teenagers during teen drop‑in hours. The work schedule is anticipated to be between the hours of 8am-6pm, Monday‑Friday, with occasional evenings and weekends required.

A strong candidate for this role will have relevant experience connecting with diverse youth and will have an awareness of how identity and life experience influence the barriers youth face.

This position is currently funded through December 2026. Ongoing funding is anticipated to be approved during the City’s budget process.

To be considered, applicants must submit a resume and cover letter. Applications will be reviewed starting June 22, 2026. Interviews are anticipated to take place in late June/early July.

SUMMARY:

The Program Assistant provides administrative services including customer service, data entry, scheduling, payment processing, and assisting the Program Coordinator with programs, classes, and special events.

Distinguishing Characteristics:
This is the entry‑level classification in the Parks and Community Services (PCS) Program series. The incumbent follows routine procedures and guidelines in the application of prescribed duties and works under close supervision with work frequently reviewed by a superior. This classification is distinguished from the Program Coordinator in that the latter performs more complex technical duties and responsible program coordination requiring a higher level of knowledge and skill.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.

Essential duties and responsibilities may include, but are not limited to, the following:

• Provides information and responds to inquiries. Staffs front office and provides customer service to participants, staff, and the general public.
  • Performs registration procedures to include: enrolling in classes, accepting and receipting payments, maintaining wait lists, performing transfers, issuing class adjustments, program scholarships, compiling daily system totals and reconciliation for daily receipts of cash, check and credit card payments.
  • Responsible for facility rentals, including calculating and processing payments, deposits, refunds, scheduling and overseeing rental staff.
  • Assists with data collection, reports, recordkeeping, expense, and revenue tracking, evaluating programs, new participant outreach, and quality assurance.
  • Provides administrative support for Munis, TRIM, Adobe Sign, Lucity, and similar programs including creating, entering, and processing contracts and agreements.
  • Coordinates training and scheduling of staff, volunteers, and interns; provides emergency backup staffing as needed.
  • Assists with…