Patient Care Coordinator - Administration

Description

This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greets visitors, and a variety of clerical services. Orders and maintains office supplies, provides back‑up support services, and collects co‑payments. Schedules appointments including the coordination of multiple same‑day patient appointments with different disciplines.

Arranges for interpreter services when needed.

Pay range: $22.62 – $35.22 per hour. Base pay range; additional compensation may be available, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities. Comprehensive benefits package includes a 401(k) retirement savings plan with employer matching, medical, dental, and vision health care benefits, life insurance, disability insurance, paid parental leave, vacations, holidays, health‑issue leave, voluntary benefits, and well‑being resources.

• 1 year in a medical or healthcare setting; or
• 2 years in a customer service role
• 6 months of recent receptionist or front desk experience

• 3 months of related experience with recurring appointments
• Experience with medical terminology and basic medical record processes

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.