Office Specialist - Passport Acceptance Agent

City of Kirkland

$65,739.86 - $77,341.47 Annually

City Hall - 123 5th Ave, Kirkland, WA

Full-Time

Finance & Admin.

- City Clerk's Office

07/23/2026

Continuous

Non-Exempt

AFSCME

The City of Kirkland's Finance & Administration Department is seeking to hire an Office Specialist - Passport Acceptance Agent! This role will serve as the primary Passport Acceptance Agent for the City.

Distinguishing Characteristics:
The work of the Office Specialist is unique in that it provides administrative support including office management, office operation, customer care, and quality administrative service to multiple departments ensuring the City and organization operate smoothly and efficiently. The Office Specialist performs a variety of standard/intermediate office support duties while the Administrative Assistant performs complex, specialized, technical, and non-standard office support.

This position can be held in a variety of departments and divisions with specific focus areas.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.

Essential duties and responsibilities may include, but are not limited to, the following:

• Assists the public in person and via phone or online inquiry.
• Sorts and distributes incoming and outgoing mail and coordinates deliveries and pickups.
• Arranges and coordinates registration and payment for trainings and conferences for staff, including travel and/or accommodations.
• Assists with training staff on various computer software systems.
• Prepares for and supports meetings for City staff, boards, commissions, and committees by scheduling and confirming attendance; preparing in-person and virtual meeting spaces and materials and setting up refreshments; assembling and distributing packets; attending meetings; and recording and producing accurate minutes.
• Maintains and organizes department supply cabinets and materials for internal and external customers.
• Provides administrative support to staff in creating and updating webpages.
• Assists with data collection, tracking, analysis, and reports. May include inventory, labor hours, equipment usage and materials used.
• Processes and disseminates confidential records and information in compliance with public disclosure laws and Department rules and regulations. May serve as a records management representative for department.
• Proofs, edits and types a variety of documents for the department managers and staff.
• Performs research projects for senior staff members.
• Creates and maintains file systems, ensuring required files, forms, correspondence, and other documents are appropriately filed and available.
• Provides administrative support for various accounts payable and purchasing tasks. Prepares and enters purchase requisitions utilizing City's financial system; assures proper approvals and coding; verifies packing slips with invoices and routes approved invoices to Accounts Payable for payment; maintains files for orders and payments made. Processes purchase orders and invoices, accounts for purchasing credit cards within the department, and is responsible for cash/check handling, customer billing, and refunds.
• Develops office procedures and routines, as necessary.
• May act as passport application acceptance agent, which includes reviewing and processing applications for compliance with U.S. State Department requirements, and providing extensive informational services related to all facets of passports.
• May serve as notary public, notarizing City documents.
• Fosters a positive and supportive work environment; promotes diversity, equity, inclusion, and belonging in the workplace, contributing to an environment of respectful living and working in a multicultural society.

• Performs functions as assigned in the City's…