Service Advisor | Commission-Based

Ready to be the face of the service drive at a dealership customers trust? Gee Automotive Companies is seeking a driven, customer-focused Service Advisor to join our Ford dealership in Kirkland, where exceptional service, strong leadership, and long-term career growth go hand in hand.

As a Service Advisor, you will be the key connection between our customers and our service team—guiding Ford owners through their maintenance and repair needs while ensuring a smooth, professional, and positive service experience from start to finish.

Gee Automotive Companies is proud to be ranked #2 among Extra-Large Best Places to Work in Washington, a recognition that reflects our commitment to our people, our culture, and long-term career growth!

• Career growth opportunities
  - Grow within Gee Automotive Companies with opportunities for advancement into leadership or specialized service roles - both within Ford and across our dealer group
• Ford-specific & ongoing training
  - Stay current with Ford technologies, service standards, and best practices through manufacturer and in-house training programs
• State-of-the-art Ford facilities
  - Work in a modern, well-equipped Ford service department with the latest diagnostic tools and technology
• Team-driven environment
  - Collaborate with experienced Ford-certified technicians, advisors, and managers who work together to deliver top-tier service
• Customer-first culture
  - Be part of a team that values long-term customer relationships, personalized service, and the Ford ownership experience

• Greet customers promptly and professionally, creating a welcoming service experience
• Advise customers on recommended Ford services, repairs, and maintenance based on vehicle condition and manufacturer guidelines
• Accurately write and manage service repair orders with clear, detailed information for the technician team
• Communicate effectively with the service department to ensure timely and quality completion of work
• Upsell Ford-recommended maintenance services, protection plans, and accessories when appropriate
• Maintain consistent communication with customers regarding vehicle status, timelines, and additional service needs
• Build strong customer relationships to drive repeat business and high customer satisfaction scores
• Deliver outstanding customer service in a fast-paced, team-oriented Ford dealership environment

Pay Range:
Make $80,000 to $150,000 annually!

In addition to competitive pay, our benefits are designed to support you and your family…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

• 1–3 years of experience as an Automotive Service Advisor (Ford or dealership experience preferred)
• Strong team-oriented mindset with the ability to collaborate effectively with technicians, management, and customers
• Excellent communication and customer service skills with a professional, customer-first approach
• Strong attention to detail, including accurate documentation, follow-up, and repair order management
• Ability to multitask and stay organized in a fast-paced, high-volume service environment

Corporate requirements:
Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.