Joint Use Administrator

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected livesof the communities we serve. We offer the fastest home internet in the nation, arefreshingly great customer experience,andaffordableplans that putcustomersin charge.

As ourstate-of-the-artfiber network expands, so does our need for team members who can help us grow and realize our goals.

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customers choose whatisbest for them,andwesupport employees in implementing new ideasand solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
• Earning Your Trust: We build trust through clear, honest,human communication.

The Joint Use Administrator is responsible for securing, negotiating, and managing agreements that authorize communications providers to attach facilities to poles owned by electric utilities, telecommunications companies, and municipalities. The role aligns legal, regulatory, engineering, construction, and financial requirements to enable timely network deployment while ensuring compliance with federal, state, and local rules (e.g., FCC pole attachment regulations, state commission rules, NESC), safeguarding safety and reliability, and optimizing cost, schedule, and risk.

This role serves as the primary liaison among utilities, internal network engineering and construction teams, external attachers, and municipal authorities to drive end-to-end attachment lifecycle performance.

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

• Ensure adherence to Federal Communications Commission (FCC) and state pole attachment regulations, local ordinances, franchise requirements, and National Electrical Safety Code (NESC) safety codes; track regulatory changes and embed them into templates and playbooks.
• Develop, document, and update Standard Operating Procedures (SOPs) for all key attachment processes to ensure consistency, compliance, and efficiency.
• Participate in negotiations of new pole attachment and joint use agreements, amendments, and renewals; align deal structures with deployment goals and capital plans.
• Validate rental rate models (e.g., Federal Communications Commission (FCC) cable/telecom formulas or state-specific methodologies), evaluate carrying charges, allocate common space, and support budgeting and accruals for make-ready and recurring fees.
• Create and maintain checklists of required application materials, track and communicate timelines for the application process, prepare and deploy collateral to address deviations from agreed-upon timelines.
• Address clearance, capacity, safety, and cost allocation disputes; drive remediation plans, coordinate escalations with utilities and regulators, and document positions to support settlements.

• Interface with internal teams to synchronize scope, timelines, and budget; ensure contract terms align with field practices and build methods.
• Produce dashboards on application cycle times, make-ready throughput, and compliance metrics, lead business reviews with utilities and internal stakeholders.
• Continuously improve attachment workflows, digitize tracking and routing, and train internal teams and vendors on contract terms, safety standards, and documentation requirements.

Perform other duties as required to support the business and evolving organization.

• High school diploma or GED.
• Minimum three (3) years managing pole attachment and joint use agreements.
• Demonstrated expertise with Federal Communications Commission (FCC) pole attachment regulations, relevant state commission rules, local…