Customer Service Representative
Job in
Kirkland, King County, Washington, 98034, USA
Listed on 2026-02-05
Listing for:
TBG | The Bachrach Group
Full Time
position Listed on 2026-02-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
💰 $45,0000-$54,000 + Commission (depending on experience)
FULLY ON-SITE
About the Role:Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.
What You’ll Do:- Handle 50–60 incoming prospect calls per day with warmth and enthusiasm
- Schedule and host virtual tours or set up in-person appointments
- Answer live chats, texts, and follow-ups to support the leasing process
- Provide excellent customer service and build rapport with prospects
- Keep accurate records and notes in our CRM
- Stay up-to-date on property details, amenities, and specials
- Collaborate closely with teammates and property managers
- Strong customer service experience (required)
- Call center, customer service, or leasing experience a plus
- Friendly, positive communicator with great multitasking skills
- Organized, detail-oriented, and tech-savvy
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