Patient​/Administrative Coordinator

Responsibilities

Fairfax Behavioral Health (a UHS facility):

Fairfax Behavioral Health, founded in 1930, is a private, free‑standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidence‑based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett, and Monroe, Washington.

Mental and behavioral health challenges are a growing concern within our communities. Whether it is us or a loved one, we will all likely be affected by behavioral health and mental disorders or illness. This drives our passion for providing evidence‑based outpatient and inpatient psychiatric treatment programs with successful outcomes. For more information, please visit us at

The Patient Experience/Administrative Coordinator serves as a key liaison between patients, clinical staff and the organization. This role combines patient‑centered guidance with essential administrative functions, including scheduling, documentation, communication and coordination of services.

The role will also investigate, resolve, document and report organization‑specific patient and visitor complaints and concerns to leadership and staff. The role will collaborate with department leaders to ensure resolution of concerns presented by patients, families, visitors or other representatives of the patient. Additionally, this role supports quality improvement initiatives and contributes to leadership efforts that enhance patient outcomes, satisfaction and safety.

Education: High School Diploma required. AA/BA preferred.

Experience
: A minimum of 1-3 years experience.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We are aware of scams where imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email.

Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.