Temporary Part-Time Crisis Responder II (.FTE

City of Kirkland

$ - $ Annually

Kirkland, WA

Part-Time

Regional Crisis Response - Supervisor

02/18/2026

Continuous

Exempt

AFSCME

Note:

This role is a Temporary opportunity with an anticipated end date of June 30, 2027. The anticipated end date is subject to departmental and budgetary considerations.

The Crisis Responder II position will reside in the Regional Crisis Response (RCR) Agency and report directly to the Crisis Responder Supervisor. The Crisis Responder II serves on a team of other citywide community responders as part of the RCR Agency, which provides a consolidated and standardized mobile crisis response program operating throughout the jurisdictions served. The RCR Agency is an inclusive organization that endeavors to build a work culture which embraces diversity, encourages participation, and promotes equity.

Crisis Responders use evidence-based practice that promotes well-being through assessment, brief intervention, referral to services, and prevention. Crisis Responders incorporate knowledge of human behavior, sociology, psychiatry, psychology, and many other social science disciplines using advocacy, compassion and de-escalation and crisis intervention skills to support those with unmet needs in a culturally responsive manner. They work as a team, and collaborate with other local, regional, state and federal programs to identify gaps in existing resources for community members.

The primary focus of work is crisis intervention, resource referral, and follow-up; this work is conducted in community settings such as health care organizations, businesses, homes, public spaces and at social service agencies.

Distinguishing Characteristics: The Crisis Responder II is the journey-level position within the Crisis Responder job series. This classification is reserved for those who hold an independent clinical practice license from the State of Washington Department of Health. An employee in the Crisis Responder I will move to the Crisis Responder II classification when they are able to demonstrate that they have become independently licensed by the Washington State Department of Health.

Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.

Essential duties and responsibilities may include, but are not limited to, the following:

• Respond to 911 calls for service in the community, both within a team or independently:
  • Conduct ongoing biopsychosocial assessments of community members:
    • Provide appropriate referrals and resources to community members (e.g., caregiver respite programs, paratransit applications, DSHS applications, SSDI, Veteran's Benefits)
    • Follow-up with community members periodically to ensure a warm hand-off to the appropriate resource(s) or services
    • Periodically re-evaluate efficacy of the resource(s) or services, and determine need for additional or alternate services
  • Thoroughly document all encounters in accordance with policy and professional standards
• Conduct home visits based on referrals from other responders and community service professionals
• Provide appropriate level of support to community members during particularly vulnerable transitional times, such as post-hospitalization discharge to home or to alternate points of care
• Provide community member and/or caregiver/family education on alternative care strategies and resources
• Complete all mandatory training in a timely fashion such as clinical competency, culturally relevant practices, use of appropriate technologies, customer service, and any other assigned program and Department training

• Performs functions as assigned in the City's emergency response plan in the event…