Medical Assistant - Certified

Job Summary and Responsibilities

• Coordinates and schedules services for patients and providers. Maintains provider’s daily schedules and communicates changes. Prepares charts with all necessary paperwork. Coordinates pre-authorizations. Requests/submits referrals.
• Maintains filing of test results. Updates insurance information. Manages information such as filing, pharm refill line, release/receipt of records, x-rays, referrals, pre-authorizations & quality checks on charge slips. Provides patients with generic preoperative and postoperative information.
• Acts as primary contact for patients. Answers telephones and schedules patient appointments with providers. Reminds patients of upcoming appointments. Schedules new or follow up appointments. Explains logistics related to appointments (e.g., appointment time, parking). Keeps patients informed of delays. Routes phone calls per urgent/emergent guidelines. Performs telephone and in-person screening.
• Manages office supplies. Coordinates durable medical equipment delivery/return. Maintains stock & patient education materials. Sorts mail & other communications. Facilitates patient flow & rooming through taking medical histories, vital statistics, obtaining last visit notes and/or lab results. Prepares patients for exams, treatments, procedures by obtaining vital signs: which may include temp, pulse, respirations, blood pressure, height, and weight measurements. Explains tests or procedures and informs patients of test results.
  
  Observes and records patient’s symptoms. Instructs patient in urine or fecal specimen collection. Collects throat culture specimen for microbiology testing. Performs heel or finger-stick capillary draw. Screens and follows up test results. Maintains medication and immunization records. Administers eye drops. May perform waived test:
  Glucose or Urine Dip. Additional responsibilities include venipuncture, intradermal, subcutaneous, intramuscular injections, respiratory tests, medication administration and vaccine administration. Ambulatory responsibilities will include: aseptic procedures, assisting with exam, procedure, minor surgery, assisting in sterile procedures.
• Utilizes Standard Precautions: cleans & organizes exam rooms, cleans/sterilizes equipment, disposes bio-hazardous materials and is responsible for autoclave wrapping.

• High School diploma or GED required. Graduation from an accredited Medical Assistant training program required or validation of equivalent military training (i.e., Hospital Corpsman). 6 months of Customer Experience required.
• Active Washington State Medical Assistant – Certified licensure required. May hold Interim MA-C with a probationary period to obtain permanent MA-C licensure within 6 months of hire or before the expiration of the Interim certification. BLS‑RQI required.
• Knowledge of insurance concepts preferred. One year Medical Assistant – Certified experience preferred.

Virginia Mason Franciscan Health brings together two award‑winning health systems in Washington state – CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.

We’re proud to share that Virginia Mason Medical Center was recognized among the Best Hospitals in Washington state by U.S. News & World Report. CHI Franciscan and Virginia Mason are now united to build the future of patient‑centered care across the Pacific Northwest. That means seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.

As part of our organization, we currently offer the following additional benefits:

• Competitive starting wages (DOE) and training to grow within the company
• Paid Time Off (PTO)
• Health/Dental/Vision Insurance
• Flexible health spending accounts (FSA)
• Matching 401(k) and 457(b) Retirement Programs
• Tuition Assistance for career growth and development
• Care@Work premium account for additional support with children, pets, dependent adults, and household needs
• Employee Assistance Program (EAP) for you and your family
• Voluntary Protection:
  Group Accident, Critical Illness, and Identity Theft
• Adoption Assistance
• Wellness Program

$27.35 – $38.49 / hour