IT Intern

This is a full‑time, onsite internship (Monday–Friday, 8:00 AM to 5:00 PM) where you’ll work directly with our IT Lead—who oversees systems administration, operations, and service delivery for Wyze’s entire global environment. You’ll gain real‑world experience supporting a dynamic, fast‑growing tech company while helping to advance our IT automation, AI‑driven self‑service, and modernization initiatives.

• Support the migration from our current on‑call platform to Ops Genie by documenting workflows, assisting in vendor evaluations, and testing automated alert routing and escalation logic.
• Participate in implementing a new endpoint backup solution, including pilot rollout, configuration, and user onboarding to ensure secure and automated data resilience.
• Help coordinate secure and compliant IT asset disposal—vendor selection, inventory audit, and logistics planning—to streamline Wyze’s asset lifecycle.
• Contribute to IT knowledge base improvements and Glean AI integration by organizing documentation, tagging content for AI retrieval, and identifying automation workflows for common IT questions.
• Assist in day‑to‑day IT operations, including device provisioning, systems monitoring, and user support, while learning best practices for modern IT management.
• Collaborate across teams to document processes, propose workflow improvements, and surface opportunities for automation or AI‑driven enhancements.

• Working toward a Bachelor’s degree in Information Technology, Computer Science, or a related technical field.
• Foundational understanding of IT systems (e.g., Windows/macOS management, identity management, SaaS tools, or network fundamentals).
• Strong organizational skills with the ability to handle multiple initiatives simultaneously.
• Interest in automation, AI‑driven IT solutions, or cloud technologies.
• Excellent communication and documentation habits—comfortable capturing processes clearly and improving existing knowledge bases.
• A proactive, problem‑solving mindset and willingness to learn from hands‑on projects in a fast‑paced environment.

The base pay range for this role is $20 – $30 per hour.

• 12 Holidays - 8 set holidays and 4 Floating Holidays
• 24 days of PTO every year
• Additional Wyze anniversary vacation days
• Principal 401k Plan (no company match at this time)

Wyze is an equal opportunity employer and values diversity and inclusion. We are committed to providing equal employment opportunities to all applicants and employees and provide reasonable accommodations to qualified individuals with disabilities to enable participation in the job application or interview process, performance of essential job functions, and access to other benefits and privileges of employment, in accordance with applicable law.

If you need a reasonable accommodation, please contact