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Senior Product Support Lead, Healthcare SaaS
Job in
Kirkland, King County, Washington, 98034, USA
Listed on 2026-08-01
Listing for:
Long Tail Health Solutions Inc.
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
IT Support, Product Designer
Job Description & How to Apply Below
Long Tail Health Solutions Inc. in Kirkland, WA is seeking a Product Support Manager to design and lead the company’s first-end-to-end product support function. You will start hands-on with tickets and progressively shape the support strategy, infrastructure, and processes for a healthcare SaaS product.
You will build and manage a small team, implement agile support workflows, and collaborate with product and engineering to ensure timely resolutions and meaningful customer feedback loops.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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