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Frontline Healthcare SaaS Support Analyst
Job in
Kirkland, King County, Washington, 98034, USA
Listed on 2026-08-01
Listing for:
Long Tail Health Solutions Inc.
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Long Tail Health Solutions Inc. in Kirkland, Washington, is seeking a Product Support Analyst to join its growing support team.
You will triage, resolve, and escalate customer tickets for Appeal Assist and Care Assist, acting as the first point of contact for healthcare staff in time-sensitive environments. The role emphasizes clear communication, documentation, and collaboration with the Director of Product Support to improve processes and product reliability, with 1–3 years of customer support
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