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Hybrid IT Service Desk Pro: Tier 1 Support (DC)
Job in
Kirkland, King County, Washington, 98034, USA
Listed on 2026-08-11
Listing for:
Gunnison
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Gunnison Consulting Group is seeking an IT Service Desk Representative for a hybrid role in the Washington, DC area. You will provide Tier 1 support for House staff across campuses and nationwide, handling software, hardware, and remote access tools.
The role emphasizes customer service, rapid issue triage, and documentation. Requirements include Windows/Mac knowledge, AD, O365, VPN RSA SecurID, and 1–3 years in IT/Call Center settings.
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