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Director of Customer Support & IT Service Delivery
Job in
Kirkland, King County, Washington, 98034, USA
Listed on 2026-09-04
Listing for:
IntelliDyne Jobs for Veterans
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Intelli Dyne, LLC is seeking a Customer Support Manager in Washington, DC (Hybrid) to lead the end-user support portfolio and drive service excellence. You will oversee Help Desk, Deskside, Asset Management, AV, and Print Center teams, optimize resources, and report performance to executives.
The role requires strategic leadership, strong collaboration with engineering and architecture, and hands-on governance to improve incident management, change control, and customer satisfaction.
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