Operations Manager

Overview

At Landis+Gyr
, we don’t just manage energy—we lead the transformation toward a smarter and more sustainable energy future.

With a net revenue of USD 1.73 billion in FY 2024
, and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics.

Today, our global team of about 6,300 professionals is shaping the digital energy era—developing innovative technologies that support decarbonization, grid modernization, and real-time energy insights. Our record USD 4.6 billion order backlog and strong book-to-bill ratio reflect long-term confidence in our mission and solutions.

Join us at Landis+Gyr,
where we manage energy better!

The Operations Manager is responsible for managing Shipping, Receiving, Inspection, Customer Product Configuration, and Inventory logistics for all Middle Market Systems operations. In addition to this, the Operations Manager is responsible for field logistics of new products.

• Manage daily operations against all contracted work streams and deliverables.
• Manage Operation functions to meet corporate goals, objectives and changing needs of the organization.
• Manage and work with customer to ensure expectations are properly set and performance is effectively communicated.
• Manage Risks and Issues Impacting Landis+Gyr contracted products and services.
• Create, implement, and execute metrics that monitor, measure, and analyze the performance for each area of responsibility.
• Work with Procurement team to ensure delivery and quality goals are met.
• Manage the Shipping and Receiving Departments and execute all defined corporate logistics practices.
• Manage Vendors and subcontractors according to contract/SOW.
• Support new product introduction process to ensure corporate objectives are met.
• Oversee the configuration of network equipment to meet customer specific configuration.
• Provide inspection support and incoming sample testing to ensure incoming product from contract manufacturers meets quality standards.
• Provide input into the Forecast process to ensure that revenue and inventory requirements are met.

• Supports and adheres to Company’s core values.
• Performs other duties or responsibilities as assigned or required.
• Supports and adheres to Company’s Code of Conduct and Ethics Policy.
• Represents Company in a positive, professional manner when working with both internal and external customers.

• Electronics manufacturing knowledge
• Lean Manufacturing
• Procurement
• Inventory Management
• Program and project management
• Personnel management
• Familiarity with Manufacturing Software Systems
• Excellent interpersonal, communication and presentation skills
• Operation of shipping equipment such as forklifts, pallet jacks, etc.
• Strong team player
• Valid driver’s license
• Strong PC and software skills (Microsoft Office Suite); SAP, CRM a plus

• Provide leadership, support, mentorship & training to staff, set goals and expectations and measures performance against same.
• Demonstrated ability to lead people and get results through others.
• Ability to manage multiple priorities & meet timelines.
• Problem analysis and problem resolution—both at strategic and functional level
• Ability and willingness to travel (25%)

• Bachelor’s Degree in Business Administration, Economics, Engineering or related field
• 5+ years in functional area or equivalent.

Working Conditions:

Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc.

Driving Status:
Ability and willingness to travel (25%)

Physical Requirements:

Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 25 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodations provided for individuals with disabilities to perform the essential…