Supervisor - Epic Training Job Kirkland area,Washington USA,Management

Wage Range: $121,846 - $194,938 per year

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary:

Responsible for providing leadership for the Epic Training Team and serves as Evergreen Health's subject matter expert for Epic training strategy. Oversees the day-to-day activities of the training team, including supervising staff, resource planning, curriculum development, training environment management, and project implementation. Ensures the successful development, delivery, and continuous improvement of Epic training programs that support clinical, operational, and regulatory objectives.

Partners closely with Clinical Informatics, Epic Application Analysts, Operational Leaders, and clinical stakeholders to ensure training programs align with clinical workflows, application functionality, organizational priorities, and change management initiatives.

Primary Duties:

Supervises the Epic Training Team by leading, developing, coaching, and mentoring staff.

Participates in interviewing, hiring, evaluation, disciplinary action, and termination in collaboration with department leadership.

Assigns, prioritizes, and monitors work to ensure appropriate staffing, distribution of work, classroom coverage, project completion, and department workflow support.

Leads the planning, development, implementation, delivery, and evaluation of comprehensive Epic training programs which support new employee orientation, ongoing education, and post-live optimization.

Oversees the development and maintenance of high-quality instructor-led, virtual, eLearning, and blended learning programs that incorporate adult learning principles and organizational standards.

Supports classroom instruction, virtual education, blended learning, and one-on-one coaching as needed to meet organizational training requirements.

Oversees Epic training environments, including environment strategy, playground development, refresh schedules, maintenance, testing, and issue resolution to support effective education and training activities.

Coordinates training operations, including training calendars, classroom scheduling, instructor assignments, resource planning, and training logistics to ensure efficient program delivery.

Collaborates with Clinical Informatics, Epic Application Analysts, operational leaders, subject matter experts, and other stakeholders to ensure training content accurately reflects current workflows, system functionality, organizational policies, and best practices.

Provides guidance for complex training issues, resource conflicts, operational concerns, and training environment challenges which facilitates collaboration, timely resolution and effective communication.

Participates in department planning, resource allocation, and process improvement initiatives to enhance training effectiveness and operational efficiency.

Ensures compliance with Evergreen Health policies, regulatory requirements, information security requirements, patient privacy regulations, and applicable healthcare education standards.

Performs other duties as assigned.

License, Certification, Education or

Experience:

REQUIRED for the position:

Bachelor's degree in Healthcare or related field or equivalent combination of education and experience.
5 years of experience designing, implementing, and supporting healthcare training programs.
5 years of recent Epic or comparable electronic medical record (EMR) experience.
Previous lead or supervisory experience
Experience supervising organizational initiatives, operational workflows and multiple concurrent projects with competing priorities.
Experience developing instructor-led, virtual, and eLearning education programs.

Strong leadership, coaching, mentoring, and employee development skills.
Excellent project management and organizational skills.
Strong understanding of Epic…