Senior Account Manager

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help home buyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by
1) providing the best services for home buyers,
2) led by advantaged underwriting in insurance,
3) to protect the whole home. As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title:

Senior Account Manager

Location:

United States Workplace Type:
Remote

The future is bright for Porch Group, and we'd love for you to be a part of it as our Senior Account Manager. The Senior Account Manager will drive revenue growth for our Inspection Software Network (ISN) business through a combination of customer expansion, competitive acquisition, and new business development. This role is heavily sales-focused and is responsible for re‑engaging inactive customers, converting competitive users from platforms such as Spectora and Home Gauge, and acquiring new enterprise customers within the home inspection software market.

The Senior Account Manager will manage a portfolio of existing and dormant accounts while serving as a trusted advisor to inspection business owners, operators, franchise organizations, and other key decision‑makers. Success in this role requires strong consultative selling skills, industry expertise, and a proven ability to drive revenue growth through strategic account management.

• Manage and grow an assigned portfolio of existing, inactive, and underutilized customer accounts.
• Develop and execute competitive displacement strategies to convert Spectora, Home Gauge, and other competitive platform users to the ISN platform.
• Drive customer re‑engagement initiatives designed to increase platform adoption and revenue growth.
• Identify and pursue upsell and cross‑sell opportunities across the ISN product suite.
• Own the full customer revenue lifecycle, including re‑engagement, expansion, renewal, retention, and growth activities.
• Consistently achieve or exceed monthly, quarterly, and annual revenue goals.

• Prospect, qualify, and close new business opportunities within the home inspection software market.
• Build and maintain a healthy sales pipeline through outbound prospecting, networking, referrals, and industry events.
• Conduct consultative sales conversations and product demonstrations tailored to customer business objectives.
• Develop and deliver ROI‑focused presentations that clearly articulate the value of the ISN platform.

• Build trusted relationships with business owners, franchise operators, and executive‑level stakeholders.
• Conduct strategic account reviews and executive business discussions to identify growth opportunities.
• Serve as a subject‑matter expert on industry trends, competitive solutions, and customer challenges.
• Partner with Customer Success, Product, and Marketing teams to develop targeted customer engagement strategies.

• Maintain accurate account activity, opportunity tracking, and forecasting within Salesforce CRM.
• Provide regular pipeline updates, sales forecasts, and business performance reporting.
• Ensure all sales activities are documented and managed in accordance with company processes.

• Represent ISN at industry conferences, trade shows, customer events, and networking opportunities.
• Build brand awareness and generate pipeline opportunities through industry participation.
• Travel is expected up to 35% annually and may include customer meetings, trade…