Technical Sales Engineer

Silicon Designs, Inc. is a successful, 40+ year-old, family-owned manufacturer of high-performance industrial and military-grade MEMS accelerometers.

Our sensors are used in applications ranging from NASCAR to NASA and everything in between all around the world.

We design, manufacture, and test every product at our headquarters in Kirkland, Washington, giving us exceptional control over quality, performance, and customer support.

SDI is the last job many of our employees ever have because they genuinely enjoy working here. Our culture is built on respect, integrity, collaboration, and a true 40-hour work week.

We're committed to building exceptional accelerometers and being a trusted technical resource for our customers.

We hire capable people, trust them to do their jobs, and give them the autonomy to make it happen.

We value people who think independently, communicate openly, ask good questions, and look for better ways to serve our customers and improve the business.

Small companies rarely have small jobs. This is a highly collaborative, onsite position that combines Technical Sales, Business Development, Customer Support, Inside Sales, Marketing, Product Development, and Project Management.

On any given day, you might perform customer outreach, process orders and quotations, troubleshoot an electrical design issue, review marketing materials, participate in engineering meetings, create a customer presentation, or strategize with our manufacturers' representatives. Because we design and manufacture hardware in-house, this is truly a hands-on role in every sense.

You will manage customer relationships from the first conversation through product selection, quotation, order processing, technical support, and ongoing business development.

The work includes both complex technical problem-solving and the daily execution required to keep customers well supported and opportunities moving forward.

You will work closely with Engineering, Manufacturing, Operations, company leadership, international distributors, manufacturers' representatives, and customers every day.

You will also work directly with and support the Vice President of Sales & Marketing, becoming a key partner in managing customer activity and expanding sales.

If you enjoy learning, you'll thrive  you master one aspect of the business, there is always another opportunity to broaden your skills, take on new responsibilities, and contribute in new ways.

This position is based at our Kirkland headquarters and includes occasional customer visits and travel to approximately four to five trade shows each year.

• Develop new business opportunities with existing and prospective customers.
• Proactively pursue leads, follow up on quotations and customer activity, and keep opportunities moving forward.
• Manage the complete sales cycle from lead qualification through product selection, quotation, order entry, delivery, and ongoing customer support.
• Prepare quotations, process orders, maintain accurate records, and ensure customer and internal commitments are completed accurately and on time.
• Help customers solve technical problems by recommending appropriate products and supporting product selection, setup, integration, and troubleshooting.
• Build relationships across engineering, purchasing, program management, and leadership within customer organizations to identify additional applications, contacts, and long-term business opportunities.
• Develop, support, and grow our network of manufacturers' representatives and distribution partners by helping them identify opportunities, strengthen customer relationships, and increase sales.
• Coordinate customer projects internally with Engineering, Manufacturing, and Operations to support successful execution.
• Gather customer and market feedback and serve as the voice of the customer during product development and product improvement efforts.
• Prepare presentations, application notes, FAQs, knowledge articles, and other technical sales and marketing materials; provide product training; and represent SDI at customer meetings and trade shows.
• Support the Vice President of Sales & Marketing with sales, marketing, business development, and company initiatives as needed.

• Success in a collaborative small-company environment where flexibility, initiative, accountability, and teamwork are essential.
• Comfort working onsite and collaborating closely with Engineering, Manufacturing, Operations, company leadership, and other departments every day.
• A dependable, self-directed work style with sound judgment.
  
  You stay organized, follow through on commitments, and keep work moving independently with minimal supervision.
• Demonstrated ability to balance multiple customer opportunities, projects, quotations, orders, and follow-up activities while maintaining accuracy and attention to detail.
• Willingness to handle routine sales and order-processing responsibilities with the same care given to technical and business-development…