Regional Service Technician

Position Summary

As a Regional Maintenance Supervisor, you are responsible for providing high‑quality maintenance to all assets within the region. This role must exhibit a high level of maintenance knowledge with the skill set to lead a service team. This associate must be willing to travel within the specified region. A successful Regional Maintenance Supervisor is able to manage time effectively, is detail oriented, a trustworthy team player, takes pride in their work, and is accountable and attentive to provide excellent customer service skills when interacting with residents, associates, and vendors.

• Prepare and supervise apartments for occupancy including but not limited to painting, drywall repair, trash out, mechanical, plumbing, and electrical repairs.
• Perform and assign service requests for residents daily and timely.
• Perform and oversee system repairs on electrical, plumbing, boilers, hot water heaters, HVAC systems, appliances, etc.
• Perform and oversee detailed work with carpentry, drywall repairs, and interior/exterior painting, etc.
• Clean and supervise pools as needed, monitor chemical balance, maintain logs as required by city ordinances, when applicable.
• Perform pre‑move‑out inspections with Community Director, timely.
• Schedule timely completion of make‑readies and service requests with maintenance staff and vendors.
• Ensure daily grounds maintenance of the property is addressed including picking up and disposing of all trash, pet defecation removal, maintain pet waste stations, and sweeping walkways.
• Manage and complete property improvements and preventive maintenance scheduled tasks, promptly.
• Maintain accurate documentation of all replacements and on‑site purchases, including product warranty information.
• Prioritize service responsibility for all maintenance and housekeeping associates daily and complete duties as needed.
• Manage vendor relationships for best pricing, quality and service.
• Reorder inventory supplies as necessary within the property’s budget parameters.
• Must take part in the on‑call rotation, as scheduled/needed.
• Must use personal vehicle to respond to service requests and pick up supplies as needed.
• Ensure market‑ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards.
• Assist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive information.
• Accompany vendors to vacant and/or occupied units, as needed.
• Monitor supplies and maintain equipment.
• Ensure maintenance shop/custodial area is clean, organized, and professionally presentable at all times.
• Follow all company key logging and storing procedures.
• Regular and effective communication with Community Director and Regional Maintenance Director.
• Promote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illness.
• Inspect, respond to, and follow up with safety issues, accidents, liabilities and emergency situations immediately.

• Top performer in onsite maintenance operations.
• Strong mechanical aptitude required.
• Able to lift and carry up to 80 pounds, climb ladders and climb multiple flights of stairs at a time.
• Able to use appliance dolly, push/pull up to 200 pounds.
• Able to work outdoors in all weather conditions.
• Able to be on feet constantly for entire work shift, if applicable.
• Knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems.
• HVAC, CPO, EPA certification desired.
• Industry designations, CAMT desired.
• Complete tasks in a safe and efficient manner.
• Ability to work in a fast‑paced environment with strong motivation to learn & contribute on a daily basis.
• Able to give professional directions clearly in person, over the phone, email and text.
• Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook).
• Yardi and Paycom experience preferred; willing and able to learn new software programs.
• Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws.
• Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times.
• Work effectively and cooperatively in a team environment and/or independently.
• Ability to work outside of normal scheduled hours as needed.
• Willing and able to be assigned to other Weidner properties as needed.
• Working knowledge of English; detail oriented, well organized.
• Must agree to a criminal background check and sign an agreement for voluntary drug testing.
• Must have access to personal vehicle and/or reliable transportation, at all times.
• Driver’s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work.
• Valid and current Passport, ability to travel to US or Canada.