Lab Supervisor-TRIO Student Support Services

Position Summary

Supervises TRIO student workers including Peer Leaders, Mentors and Academic Coaches. Develops and facilitates student worker training, observes mentoring & tutoring sessions, and provides feedback to student workers. Creates a student-centered atmosphere in the lab by ensuring students are provided tutoring and mentoring in a friendly and effective manner. Performs administrative duties necessary to ensure exceptional student services and supports a diverse range of TRIO program events at the campus level.

Enters requisitions, reviews timesheets, and assists with TRIO record keeping.

• Assists in the hiring, onboarding, and evaluation of student workers. Facilitates lab staff meetings.
• Provides supervision to TRIO Student Workers (Peer Leaders, Peer Mentors and/or Peer Tutors). Observes student meetings and provides feedback to mentors and tutors.
• Serves as lead Academic Coach and assists TRIO students in learning material necessary to succeed in their academic courses. Works with students on an individual basis or in a small group of three to four students. May facilitate mentor module meetings.
• Develops and facilitates academic coach, and mentor training for TRIO student workers.
• Assists with the TRIO orientation process and onboarding of new TRIO students.
• Assists with TRIO record keeping including entering data into Blumen, maintaining timesheets & A21 documents, and ensures all TRIO forms and documents are completed.
• Updates lab manual and ensures that policies and procedures are current.
• Assists in the development of surveys and utilizes feedback to improve lab services.
• Assists with developing and maintaining the lab schedule, reviews timesheets in preparation for submission to the TRIO Manager.
• Assists with the development of TRIO Summer Academies.
• Performs office tasks such as filing, making copies, and scheduling appointments, as necessary.
• Performs other job-related duties as assigned.

• High School Diploma or equivalent and over one (1) year of relevant work experience.
• Prior experience as a tutor, mentor or academic coach at the college level.
• Some physical lifting, bending, pulling, standing on stepstools, walking throughout the campus will be required.