Bilingual Medical Receptionist

Company: SFP Health Group

Job Title:

Medical Receptionist

Division/Department:
Clinic Operations

Reports to:

Director of Operations

Our innovative and rapidly expanding company is seeking experienced candidates for the position of Clinic Receptionist. If you are interested in joining our dynamic team, please review the following list of responsibilities and qualifications.

• Registers patients and ensures that complete and accurate information is obtained.
• Accountable for the efficient operation of the front desk and reception function for a clinic department.
• Provides a variety of administrative and clerical support to facilitate the smooth operation of the clinic or department.
• Answers phone with multiple lines.
• Greet and direct patients and visitors to the clinic.
• Collects and records payments such as co‑pays or balances.
• Manages heavy call traffic quickly and accurately on multi‑incoming and outgoing lines.
• Knows patient confidentiality and privacy requirements.
• Checks in and checks out patients.
• Verifies insurance information.
• Coordinates and schedules services for patients and providers.
• Manages office supplies as needed.
• Monitors visitor access and issues passes when required.
• Receives/ transfers patient records and manages the record filing system.
• Verifies patient demographic information and accurately enters the same into the computer system.

• Detail‑oriented with the ability to multi‑task, problem‑solve, and be open to cross‑functional training.
• Exercises proper phone etiquette and navigates computer software systems proficiently.
• Is team‑oriented and works well with patients, colleagues, physicians, and other personnel in a professional and courteous manner.
• Has exceptional organizational skills with the ability to prioritize and complete tasks quickly.
• Knowledge of medical terminology, CPT, HCPCS, and ICD coding is preferred.

• 1–2 years of medical background.
• High school diploma or equivalent (Preferred).
• Previous experience as a medical receptionist (Preferred).
• Knowledge of medical terminology (1 year preferred).
• Some experience with Outlook and Microsoft Office.
• Bilingual (Spanish and English preferred).

• Ability to stand or sit for extended periods of time.
• Ability to receive and comprehend instructions verbally and/or in writing.
• Ability to use logical reasoning for simple and complex problem solving.
• Occasionally requires exposure to communicable diseases or bodily fluids.
• Occasional travel for clinic activities may be required.

The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.