Customer Service Director: AMI-Driven Billing
Job in
Kissimmee, Osceola County, Florida, 34747, USA
Listed on 2026-02-18
Listing for:
Toho Water Authority
Full Time
position Listed on 2026-02-18
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
A local utility service provider in Kissimmee, Florida, is seeking a Director of Customer Service. This role will lead and modernize the Contact Center, Business Center, and Service Center to enhance customer experiences. The ideal candidate will have a strong background in customer service operations, with proven leadership abilities and a focus on strategic direction. Responsibilities include overseeing billing operations, improving service delivery, and advocating for customer satisfaction through team management.
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