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Resort Services Supervisor: Guest Experience Lead
Job in
Kissimmee, Osceola County, Florida, 34747, USA
Listed on 2026-07-21
Listing for:
Westgate Resorts
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Resort/Retreat, Customer Service Rep
Job Description & How to Apply Below
Westgate Vacation Villas & Town Center Resort is seeking a Resort Services Supervisor to lead the daily operations of the Resort Services team. You will coach staff, monitor call metrics, and handle escalated guest concerns in a fast-paced call center environment.
The role requires 3+ years in resort services or customer service and 1+ year in leadership, with strong CRM and call center system knowledge. Nights, weekends, and holidays may be required. Westgate is a tobacco-free workplace.
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