Operations Manager
Job in
Kissimmee, Osceola County, Florida, 34747, USA
Listed on 2026-02-05
Listing for:
Better Talent by Laveer & Co.
Full Time
position Listed on 2026-02-05
Job specializations:
-
Hospitality / Hotel / Catering
Job Description & How to Apply Below
Element Vacation Homes is a Central Florida property management company specializing in larger high-quality short-term vacation home rentals. Formed in late 2020 with an emphasis on happy owners and happy guests.
POSITION SUMMARY:Element Vacation Homes is currently seeking an organized, detail-oriented Operations Manager to join our team. Our systems are pretty good but we need you to make them even better. This position wears many hats including:
> End-to-End Operations:Manage property readiness, guest satisfaction, and brand standards across all operations departments> Leadership & Team Building:
Guide, train, and motivate a cross-functional team to deliver excellence every day> Elevated Experiences:
Create memorable stays through concierge services, showcase-ready homes, and prompt issue resolution
This is a pivotal ground floor role within our organization and therefore we are only seeking passionate, hardworking rock stars to apply.RESPONSIBILITIES:
Some of what you’ll be doing:
- Direct day-to-day operations, ensuring smooth departmental coordination while upholding brand standards and keeping the team informed on products, services, policies, and local knowledge
- Complete ownership of overall condition of properties, conducting detailed arrival/departure inspections, maintaining showcase-ready standards, and ensuring all electronics, arcades, appliances, and amenities function perfectly
* Fair warning: our standards are pretty high - Lead, recruit, train and support a diverse operations team spanning housekeeping to maintenance while fostering strong vendor relationships
- Ensure VIPs, owners, repeat guests, and media visitors receive an exceptional experience, including executing concierge services to enhance their stay
- Seamlessly onboard new properties into program including creating initial punch list, accepting deliveries, assembly tasks, staging, and other logistical tasks, ensuring all deadlines are kept.
- Forecast and schedule tasks for smooth operations, oversee seasonal maintenance, and respond swiftly to emergencies and guest issues
- Accurately report/log key information and actively engage with online feedback
- Participate in after-hours management duties and attend scheduled meetings
- Tackle additional projects as requested
- Progressive experience in vacation rental or hotel operations
- Proven leadership with strong time management, communication, and organizational skills
- Out of the box thinker & aggressive problem solver – you don’t let anything stand in your way – no excuses
- Team player, we all wear many hats
- Exceptional social & people skills – you’ll need to be able to make sincere connections with guests, potential guests, community members, owners, and vendors
- Ability to work independently under pressure, prioritize tasks, and handle a fast-paced environment with a sense of urgency
- Meticulous attention to detail
- Basic maintenance abilities
- Reliable transportation & flexible schedule – weekends & holidays required
- Ability to lift up to 50 lbs.
Annual Salary: $65,000 - $75,000 based on experience
Benefits & Perks:
What you get
- Competitive salary
- Generous time off policy – after all, we’re in the vacation business!
- Casual Dress
- Mac Workstation
- Happy Hour
- Company Vehicle
- Paid Day Off On Your Birthday For Quarterly Volunteer Work
- Universal Annual Pass
- Fun Work Environment
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