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Concessions Supervisor - ESPN of Sports Center

Job in Kissimmee, Osceola County, Florida, 34747, USA
Listing for: Levy Restaurants
Full Time position
Listed on 2026-03-06
Job specializations:
  • Hospitality / Hotel / Catering
    Catering, Food & Beverage
  • Restaurant/Food Service
    Catering, Food & Beverage
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Concessions Supervisor - ESPN World Wide of Sports Center

Levy Sector

Pay Range
: $21.00 to $22.00

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200+ Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below:

Job Summary

The Concessions Supervisor will oversee daily operations of multiple concession stands during events. The ideal candidate will be a strong leader with a passion for customer service, a keen eye for detail, training event day personnel and the ability to work in a fast‑paced, team‑driven environment.

Key Responsibilities
  • Supervise the operations of multiple concession stands, ensuring a safe and efficient environment.
  • Train concessions supervisors.
  • Collaborate with culinary supervisors on coverage, recipes, presentation and production.
  • Assist with supporting the property on days leading up to events/games.
  • Helping to load stands with product.
  • Provide high‑quality guest service and respond professionally to guest concerns or complaints.
  • Support team members during peak times or staff shortages by assisting in service roles as needed.
  • Maintain a deep understanding of menu items, presentation standards, and pricing.
  • Monitor product control, inventory handling, and usage of concession equipment.
  • Adhere to and enforce all POS policies and food safety/sanitation guidelines.
  • Assign duties, schedule team breaks, and oversee workflow to maximize efficiency.
  • Ensure compliance with all health, safety, and alcohol service regulations.
  • Maintain cleanliness and organization of all concession and food prep areas.
  • Conduct pre‑ and post‑event checklists, including safety and sanitation walkthroughs.
  • Track inventory before, during, and after each event; complete required post‑event paperwork.
  • Manage post‑event cleanup, equipment breakdown, and secure all inventory and assets.
  • Fosters positive and collaborative working environment for staff; assists management with addressing employee concerns and performance issues.
  • Ensure compliance with all Levy policies, procedures, and Levy Core Signatures.
  • Performs other duties as assigned.
Qualifications
  • Previous supervisory or leadership experience in food & beverage or concession operations preferred.
  • Strong customer service, communication, and problem‑solving skills.
  • Knowledge of food safety and sanitation regulations.
  • Ability to lead a team in a high‑volume, fast‑paced environment.
  • Comfortable with operating POS systems.
  • Ability to work flexible hours, including nights, weekends, and holidays.
Physical Requirements
  • Ability to stand and walk for prolonged periods, ranging 6‑12 hours, during events and leading up to events or as required by operational demands.
  • Must be able to perform physical tasks, including walking, standing, ascending/descending stairs, as necessary.
  • Must be able to lift, push, pull, and carry up to 50 lbs.
  • Ability to bend, stoop, and kneel as needed.
  • Comfortable working in varying indoor environments.

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Benefits
  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely,  or copy/paste the link below for paid time off benefits information.

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