Specialist,Technical Support Job Kissimmee area,Florida USA,IT/Tech

Please see Special Instructions for more details.

Join Our Team!

Valencia College is now hiring a part–time Specialist, Technical Support to join Campus Technology Services Department at the Osceola Campus. Join our dynamic team and kick‑start your IT career! We’re looking for a proactive, tech‑savvy individual with a strong desire to learn and grow in the field. In this hands‑on role, you’ll gain valuable experience operating and scheduling a variety of technology and audio‑visual equipment, assisting with classroom technology support, and handling escalations.

You’ll also play a key role in maintaining equipment, managing support tickets, and helping customers with computer refreshes and imaging.

FICA Alternative to Social Security
Free Lynx Bus Transportation
Retirement Saving Options
Educational and Professional development opportunities for you and so much more….

Additional Information

This position operates in a fully onsite environment.
This position is eligible for Veteran’s Preference under Florida Statute 295.07(5)(a),

F.S.
Please note that you will need to establish and maintain Florida residency within 30 days from your start date if selected for this position.
Selected candidates recommended for hire may be required to complete pre-employment screenings as a condition of employment, which may include but are not limited to: a criminal background check, drug screening, professional reference verification, and driver’s license verification. The Office of Organizational Development and Human Resources (ODHR) will confirm applicable requirements during the hiring process.

About this Position

Position Number

Position Number HR0013

Position Title

Position Title Specialist, Technical Support

Job Type

Job Type Staff

FT/PT

FT/PT Part-Time

Employee Class Description

Employee Class Description C3-Staff PT (ed. support)

General Position Description

Serves as a member of the Campus Technology Services ( CTS ) team, administering desktop and classroom technology, event support, LAN /network administration, and first-level problem resolution. Maintains and manages personal computers, peripheral devices, instructional equipment, computer laboratories, and administrative and instructional software while supporting technical staff to ensure efficient operations and high-quality service delivery.

Flexible Work Arrangement

Flexible Work Arrangement Majority/Primarily On-site:
Employee performs the majority of job duties on-site, but may occasionally work remotely.

Grade

Grade 2026

Exemption Status

Exemption Status Non-Exempt

Posting Number

Posting Number S4082P

Location(s)

Location(s) Kissimmee, FL 34744
-Osceola Campus

Proposed Work Schedule (Please note hours subject to change based on business needs)

Tuesday to Thursday from 12pm to 7:30pm
Friday from 9:30am to 5pm

Temporary Position (Temp or Grant Funded) Details

Salary Range

Salary Range $19.93 per hour

Essential Job Functions

Receives and documents technical support requests from classrooms, departments and site users, providing timely assistance for PCs, laptops, printers, peripheral equipment, networks and servers with clear communication across all service channels.

Troubleshoots, diagnoses, and resolves first- and second-level hardware, software, and network connectivity issues escalating complex problems to the Office of Information Technology ( OIT ) department or vendors for timely resolution.

Maintains clear and accurate documentation on actions taken in problem, request, and resolution logs. Maintains and distributes user request forms, training manuals and related documentation.

Supports maintenance, repair, training, security of campus learning spaces, conference rooms, and common areas, ensuring facilities remain secure, accessible, and effectively operated by Technology Services.

Installs, configures, and maintains software, PCs, laptops, printers, hardware, peripherals, and instructional equipment, ensuring network connectivity across the college-wide infrastructure and accurate inventory records.

Diagnose hardware malfunctions, replace components and perform other minor maintenance and repair. Coordinates major repair of hardware with users, other college staff and/or…