Operations Coordinator; Field Inspector

Company Overview

Element Vacation Homes is a Central Florida property management company specializing in larger high‑quality short‑term vacation home rentals. Formed in late 2020 with an emphasis on happy owners and happy guests.

Element Vacation Homes is currently seeking a detail‑oriented Operations Coordinator to join our team. Our systems are pretty good but we need you to make them even better. This position wears many hats including:

• Housekeeping: Uphold our commitment to pristine properties. Inspect and motivate our housekeeping vendors to consistently deliver top‑tier results.
• Maintenance: Ensure our spectacular properties remain functional and up to the mark.
• Staging & Property Readiness: Go beyond just cleanliness. Set the stage for an experience akin to an Architectural Digest photoshoot.

This is a pivotal ground floor role within our organization and therefore we are only seeking passionate, hardworking rock stars to apply.

• Primarily field‑based, you’ll spend most of your day out in the field, taking great care of our homes.
• Complete ownership of overall condition of properties. Fair warning: our standards are pretty high.
• Conduct meticulous arrivals and departure inspections.
• Proper reporting/logging of all pertinent information.
• Keep properties showcase‑ready: from staging to mechanical functionality.
• Ensuring all electronics, arcades, appliances, and other amenities are in proper working order – our properties have lots of moving parts!
• Inventory, seasonal clean & maintenance tasks.
• Ensure VIP, owner, media, and special bookings are beyond guest expectations upon arrival.
• Onboarding new properties into program including creating initial punch list, accepting deliveries, assembly tasks, staging, and other logistical tasks ensuring all deadlines are kept.
• Execute concierge duties, enhancing guest experiences.
• Foster robust relationships with vendors.
• Participate in after‑hour managerial duties and attend scheduled meetings.
• Assist in handling rare emergencies and guests’ issues as they arise, ensuring swift and effective resolutions.
• Additional projects as requested.

• Vacation rental / hotel experience (preferred) – ideal candidates will possess familiarity with the vacation rental industry.
• Basic maintenance abilities including using tools for repairs, troubleshooting, and general upkeep.
• Team player – this is a startup, we all wear many hats.
• Reliable transportation & flexible schedule, including holidays.
• Ability to lift up to 50 lbs.

Annual Salary: $45,000 to $55,000 based on experience and achievement.

Benefits:

• Competitive salary
• Generous vacation policy – after all, we’re in the vacation business!
• Casual Dress
• Mac Workstation
• Happy Hours
• Paid Day off on your birthday for quarterly volunteer work
• Universal Annual Pass
• Fun work environment

We are hiring multiple candidates for this role.