Preventative Maintenance Technician- Margaritaville Resort Orlando

Overview

Margaritaville is more than a place — it's a State of Mind. A paradise where laughs are louder, and smiles are wider where we create and deliver fun & escapism. We are looking for a Preventative Maintenance Technician to join our team. Are you ready for an amazing, thrilling, fast-paced career in hospitality? We are committed to helping you enhance your talents and grow in the industry with an open opportunity to provide you with an amazing future as a part of our team.

The Preventative Maintenance Technician is expected to follow prescribed routes for general preventive maintenance on units with extensive knowledge of repair of residential structural components, cosmetic, electrical, plumbing, HVAC, security, pool, appliances, door/window, furniture, electronics, paint, and flooring. Follow prescribed routes for guest-impact maintenance. Follow up and completion of all maintenance-related tasks is a must. The technician should demonstrate outstanding organization and communication.

• Follow prescribed route and guidelines for comprehensive inspection of rooms.
• Identify, report, and repair faults in structural, cosmetic, mechanical, and trim out of rental homes.
• Follow prescribed route to correct faults identified in rental homes.
• Patch drywall
• Paint
• Change light bulbs
• Adjust doors and cabinets
• Furniture repair
• Troubleshoot and repair TV/Internet/Phone
• Plumbing troubleshooting/repair
• Electrical troubleshooting/repair
• Appliance troubleshooting/repair
• Pool troubleshooting/repair
• Blind and curtain repair
• HVAC troubleshooting/repair
• CART pickup, delivery, maintenance and inventory
• Perform preventive maintenance on mechanical components in rental homes
• Update service work orders
• Complete "special projects" for repair or modification of any items at units
• Prioritize workflow based on status
• Identify when a vendor, including warranty, should be called for service
• Differentiate internal, vendor, and warranty repairs
• Report to emergencies, including on-call, for corrective action
• Manage beHome
  24/7
• Adjustments of front door locks and repairs
• Monitor status of open work orders and identify needs for completion
• Monitor inventory levels
• Must be a self-starter and have the ability to self-teach
• Work cohesively within and with other departments
• Report and document all daily activities to Maintenance Manager
• Must have the ability to multi-task and effectively manage time
• Maintain a friendly demeanor to guests staying within an LRR managed home
• Effectively communicate guest concerns regarding maintenance and housekeeping to proper departments and follow up to ensure timely resolution
• Must have the flexibility to be on-call at certain times

• High School Diploma
• Must have 1 year of hospitality experience
• Experience in construction regarding residential property and/or commercial property
• Ability to work with hand and power tools
• Excellent customer service skills in person and via the phone
• Ability to be a self-starter and innovate new processes
• Ability to communicate effectively in English (written and oral)
• Trade certification is a plus

• Flexible and long hours sometimes required including weekends, holidays, and hours exceeding 40+
• Ability to stand and work outdoors for long hours in both heat and cold
• Must be able to lift up to 75 lbs
• Ability to walk long distances

• Maintain a warm and friendly demeanor at all times
• Effective verbal and written communication with all levels of employees and guests
• Active listening and ability to clarify concerns
• Ability to multitask and prioritize departmental functions to meet deadlines
• Maintain regular attendance in compliance with Luxury Residential Resorts Standards
• Maintain high standards of personal appearance and grooming with proper uniform and name tag
• Maximize productivity and identify problem areas, assisting in solutions
• Effectively handle problems by anticipating, preventing, identifying, and solving them
• Ability to understand and apply complex information from various sources
• Maintain confidentiality of information
• Show initiative, including anticipating guest or operational needs

NDM is a family-owned hospitality…