Maintenance Director

Position: Maintenance Director
Department: Maintenance / Environmental Services
Reports To: Executive Director
Location: Assisted Living Community

We are seeking a dependable, hands-on, and experienced Maintenance Director to oversee the maintenance, safety, cleanliness, and overall physical condition of our assisted living community.

The Maintenance Director plays an important role in maintaining a safe, comfortable, clean, and well-functioning environment for our residents, families, and staff.

• Maintain the overall appearance and condition of the community.
• Perform routine inspections of the building, grounds, common areas, resident rooms, and equipment.
• Identify maintenance concerns before they become larger problems.
• Complete routine repairs and preventative maintenance.
• Maintain outdoor areas, walkways, entrances, and common areas.
• Coordinate landscaping, pest control, and other outside services as needed.

• Establish and maintain a preventative maintenance schedule.
• Regularly inspect HVAC systems, plumbing, electrical systems, appliances, doors, locks, lighting, and other building equipment.
• Change air filters and perform routine maintenance as scheduled.
• Monitor equipment for unusual noises, leaks, damage, or other concerns.
• Keep accurate records of completed maintenance and inspections.

• Respond to resident room maintenance requests in a timely manner.
• Repair or report issues involving plumbing, lighting, doors, furniture, appliances, and other items.
• Communicate respectfully with residents while performing work in their apartments.
• Maintain resident privacy and dignity at all times.

• Help maintain a safe environment for residents, visitors, and employees.
• Identify and address potential hazards such as water leaks, electrical concerns, trip hazards, damaged flooring, or unsafe equipment.
• Ensure emergency equipment and safety systems are routinely inspected as required.
• Report significant safety concerns to the Executive Director immediately.
• Participate in emergency preparedness and building safety procedures.

• Coordinate with outside contractors and service providers.
• Meet vendors when necessary and monitor work being performed.
• Obtain approval for repairs or services according to community policy.
• Maintain records of vendor visits and completed work.
• Communicate any unresolved maintenance issues to management.

The Maintenance Director is expected to:

• Respond to maintenance requests promptly.
• Prioritize emergencies and safety-related concerns.
• Keep work orders organized and up to date.
• Communicate when a repair cannot be completed immediately.
• Follow up to ensure issues have been resolved.
• Maintain a professional and helpful attitude when working with residents and staff.

The Maintenance Director is expected to:

• Be dependable and punctual.
• Be available to respond to urgent building issues when required.
• Maintain a professional appearance and attitude.
• Communicate effectively with management and staff.
• Treat residents with dignity, respect, and patience.
• Work well with all departments.
• Take ownership of maintenance concerns rather than waiting for someone else to identify problems.
• Keep the Executive Director informed of significant repairs, safety concerns, equipment failures, and building issues.
• Maintain confidentiality regarding residents and community matters.
• Follow all community policies and procedures.
• Keep maintenance areas, tools, equipment, and supplies organized.

The Maintenance Director should be a hands-on leader who takes pride in the appearance and condition of the community.

The expectation is not simply to respond when something breaks. The Maintenance Director should routinely walk the building and grounds, look for potential problems, identify maintenance needs, and address concerns before they become emergencies whenever possible.

The Maintenance Director is an important member of the leadership team and is expected to work cooperatively with:

• Executive Director
• Nursing
• Resident Care
• Activities
• Dining Services
• Housekeeping
• Administrative Staff
• Residents and Families
• Outside Contractors and Vendors

Good communication between departments is essential to keeping the community safe and running efficiently.

We are looking for someone who is:

• Reliable - shows up, follows through, and can be counted on.
• Hands-On -…