Retail Associate
Listed on 2026-09-19
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Sales
We The Hobbyis aleadingcollectiblesand sport mediacompany with global reach,partneringcloselywith companies such as:
Topps,Wizardsof The Coast/Hasbro,Upper Deck,The PokémonCompanyandMORE
-deliveringpremiumin-person and digital experiences for collectors from all walks of life.
We value creativity, diversity, innovation, dedication, and our communities .
Now, We The Hobbyis coming toYOURcommunityto buildour roster!Our work environment includesstrongupward mobility opportunities, ateam that cares about one another, and a welcoming and inclusive culture.
We The Hobbyhaspartnered with a big-box retailer tobe partofanindustry-changing“shop-in-a-shop”concept at the Kissimmee, FL location.
Our teamwilloperatewithinour retail partnersstoresfocusedsolely oncuratingan unmatchededucational andentertainingexperience forallwho visitourshop.
The modelyou will execute issuccessfultodayat our flagshipsportscardlounge in Rochester, NY. As a benefitto the position,you will spend acompany-sponsored“training camp”weekatourthoughtfully designed space where collectorsshop, learn, and connect(not just buy).You’lllearn aboutwho we are, what wedoand why we do itwith a relentless focus onthe customer experience. More importantly,our training camp will prepare youto be a partofourchampionship-levelteam.
Since ourinceptionin 2021,We The Hobbyhas grown dramatically (and profitably) with over 250 full-time staff and 750,000+ followers across our social and marketplace channels. Weoperateat the intersection of entertainment, sports, and eCommerce, revolutionizing the way fans engage with sports cards. If you thrive in sales-driven environments and understand the power of entertainment to drive commerce, this is the role for you!
Find us on social: @wethehobby (Instagram, Twitter, You Tube, Tik Tok, Facebook)
About the roleWeare a team ofenergetic,motivated and engaging sales professionals that are focused on raising the bar in sports, collectibles, and entertainment.
This new team will directly influence revenue expansion, customer trust, and brand reputation.
The opportunities for growth with
We The Hobbybeyond thisinitialdraft position are endless!
The ideal candidate has a passion for, and knowledge of"The Hobby" (collectibles/trading cards) that they enjoy sharing with others.
The best candidates willpossessacustomer-curiosityanda genuine desire to speak withvisitorsfroma place of concierge levelorientationandlooking to help. This knowledge and care for the customer experienceisonlymatched byourauthenticity and community-firstattitude!
All team members willdriverevenue viaon-site POSsales;whileaimingto enhance the fan experience through the power of collectingandactasa brand ambassador forWe The Hobby .This role is on-site in Kissimmee, FL , with strongupward mobility opportunities for short-term growth for successful performance.
Come join a forward-thinking team, raising the standards of sports collectibles and playinga major rolein an explosive and exciting industry.
What you'll do- Employees are responsible for maintaining a welcoming environment, protecting inventory, and delivering professional customer service.
- Be authentically you!
- Act as a positive, professional representative of the We The Hobby brand.
- Greet customers with enthusiasm and engage in conversation about the hobby.
- Become a brand and product expert to expand trust and build relationships.
- Share your expertise of the product on the shelves, including new product releases.
- Understand the products customers are likely to ask about but not in our inventory.
- Show your customer curiosity by asking questions and demonstrating active listening.
- Make recommendations on products that match their needs and preferences, taking care to mention current sales, promotions, and/or…
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