Retail Manager

About We The Hobby

We The Hobby  is a leading collectibles and sport media company with global reach, partnering closely with companies such as:
Topps, Wizards of The Coast/Hasbro, Upper Deck, The Pokémon Company and MORE – delivering premium in-person and digital experiences for collectors from all walks of life.

We value creativity, diversity, innovation, dedication, and our communities.

Our work environment includes strong upward mobility opportunities, a team that cares about one another, and a welcoming and inclusive culture.

We The Hobby  has partnered with a big-box retailer to be part of an industry-changing “shop-in-a-shop” concept at the Kissimmee, FL location. Our team will operate within our retail partners stores focused solely on curating an unmatched educational and entertaining experience for all who visit our shop.

The model you will execute is successful today at our flagship sports card lounge in Rochester, NY. As a benefit to the position, you will spend a company-sponsored “training camp” week at our thoughtfully designed space where collectors shop, learn, and connect (not just buy). You’ll learn about who we are, what we do and why we do it with a relentless focus on the customer experience.

More importantly, our training camp will prepare you to be a part of our championship-level team.

Since our inception in 2021, We The Hobby  has grown dramatically (and profitably) with over 250 full-time staff and 750,000+ followers across our social and marketplace channels. We operate at the intersection of entertainment, sports, and eCommerce, revolutionizing the way fans engage with sports cards. If you thrive in sales-driven environments and understand the power of entertainment to drive commerce, this is the role for you!

See us in action on Whatnot:

See us in action on Fanatics Live: https://www.fanatics.live/shops/www.fanatics.live/shops/we-the-hobby

Find us on social: @wethehobby (Instagram, Twitter, You Tube, Tik Tok, Facebook)

We are a team of energetic, motivated and engaging sales professionals that are focused on raising the bar in sports, collectibles, and entertainment. This new team will directly influence revenue expansion, customer trust, and brand reputation. The opportunities for growth with We The Hobby  beyond this initial draft position are endless!

The ideal candidate has a passion for, and knowledge of “The Hobby” (collectibles/trading cards) that they enjoy sharing with others. They possess a muscle of customer-curiosity, or a genuine desire to speak with customers to learn how we can grow the hobby together and make We The Hobby  the best version of ourselves. This knowledge and care for the customer experience are only matched by their authenticity and yes attitude!

All team members will drive revenue via sales and referrals, aim to enhance the fan experience through the power of collecting, and act as a brand ambassador for We The Hobby  within their assigned retail location. This role is on-site in Kissimmee, FL .

Come join a forward-thinking team, raising the standards of sports collectibles and playing a major role in an explosive and exciting industry of social commerce.

• Employees are responsible for maintaining a welcoming environment, protecting inventory, and delivering professional customer service.
• Help sustain a motivated and engaging We The Hobby  team at your shop utilizing the Championship Mentality.
• Be authentically you!
• Act as a positive, professional representative of the We The Hobby  brand.
• Greet customers with enthusiasm and engage in conversation about the hobby.
• Become a brand and product expert to expand trust and build relationships.
• Share…