Asset Protection Associate - Loop West

J.

C. Penney -  - Responsibilities:
Observe activities to detect theft, fraud, or suspicious activity; collect investigative evidence utilizing CCTV and observations from the sales floor.;
Follow AP Directives and Company policy when making apprehensions; execute required Company investigation routines to identify and resolve theft; document all stages.;
Conduct external interviews with customers and contractors suspected of theft in accordance with local laws and Company policy.;
Report suspected fraud and policy infractions to AP and/or Store leadership; create and manage records for reporting apprehension, witness statements, retention of evidence, and disposition of recovered merchandise.;
Assist with incident investigations and safety coordination to support store leadership and maintain a safe environment.