Engineer III - HVAC

Overview

The Engineer III – HVAC, Commercial Service Technician is responsible for executing advanced diagnostic, service and maintenance work on commercial and mission-critical systems. This role requires deep technical knowledge, consistent quality of work, and strict adherence to safety, efficiency, and operational standards. While this is not a leadership position, it is expected to operate independently and serve as a highly skilled field resource on challenging HVAC and refrigeration systems.

• Perform advanced troubleshooting, repairs, and diagnostics on mission-critical HVAC systems, including CRAC units, VFDs, split systems, and BAS interfaces.
• Execute complex service and maintenance procedures with minimal supervision, often in live and sensitive environments.
• Interpret mechanical drawings, wiring diagrams, and submittals to ensure accurate installation and repair of systems.
• Accurately document work performed, parts used, and recommendations for future service in digital work order system, Nuvola.
• Maintain compliance with all safety protocols, PPE usage, and company standards for workmanship and jobsite conduct.
• Coordinate with internal teams and occasionally interface with guests to communicate job status and technical findings.
• Ensure tool and equipment care and adherence to all field protocols.
• Follow the Hazardous Material Management Program procedures for handling and disposing of chemicals and agents as per Safety Data Sheets (SDS).

• Complete all installations of equipment in a timely fashion with minimal downtime.
• Create, implement and maintain a preventative maintenance program to prolong longevity of equipment.
• Learn, manage and maintain Trane/Tracer program.
• Develop and implement quality improvement or corrective action plans.
• Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety and/or cost savings.

• Provide training and mentoring to Maintenance Technicians II and II.
• Perform Engineer on Duty responsibilities, including conducting rounds and performing readings.

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move over sloping, uneven, or slippery surfaces.
• Move up and down a ladder.
• Move through narrow, confined, elevated spaces, including attics and crawl spaces.
• Ability to work on roof tops and other high areas.
• Regularly required to walk, stand, bend, crouch, balance, use hands and arms to lift/move objects.
• Consistently lift up to 45 lbs., unaided.
• Flexibility to work rotating schedules, nights, weekends, holidays, and/or extended hours of work, when necessary.
• Ability to work outdoors in all weather conditions.

• Strong understanding of HVAC theory, refrigerant cycles, heat pumps, electrical components, and air distribution systems.
• Competency in leak detection, evacuation, recovery, charging, and performance testing.
• Proficient in working with centrifugal pumps, BAS systems, and system controls.
• Ability to work independently in high-pressure environments and consistently deliver quality results.
• Excellent attention to detail, time management, and problem-solving skills.
• Strong knowledge of wiring, piping, troubleshooting and controls.
• Must possess reasonable decision-making abilities and be extremely safety-conscious.
• Coordinate, monitor, and supervise outside vendors.
• Must be able to speak, read and write English in order to successfully communicate with families, guests, volunteers and staff.
• Experience with MS Office 365 including Outlook, Excel, and Word.
• Ability to operate a scissor-lift and high-reach.
• Ability to operate motorized vehicles, including battery operated carts.
• Must meet acceptable attendance and punctuality requirements, which are essential functions for the position.
• Valid driver's license and clean driving record.
• High School Diploma.
• Technical, Trade, or Vocational School Degree.
• Universal EPA Certification.
• Current EPA certification for handling of refrigerants.
• Current State License for HVAC/R Technicians.
• 5 to 8 years of related HVAC experience.

• NATE Certification