Service Department Coordinator at Premier Equipment

Location: Ayr

Support service excellence with Premier Equipment as a Service Department Coordinator. You will ensure smooth operations and superior customer service through your administrative expertise.

As a Service Department Coordinator, you will play a pivotal role in orchestrating the daily activities of the service team. This includes overseeing work orders, monitoring payroll, and enhancing customer interactions through efficient communication. Your commitment to teamwork and detail will contribute to maintaining high performance standards across the dealership’s operations.

Key Responsibilities:

• Oversee administrative tasks including invoicing and work order maintenance

• Monitor daily payroll ensuring accuracy in technician hours

• Ensure proper application of charges to service orders

• Assist the Service Manager with projects and events

• Handle incoming calls ensuring excellent customer service

Requirements:

• High School Diploma or Equivalent

• Basic accounting knowledge

• Proficiency in Microsoft Office

• Customer-facing experience or skills

• Strong communication and organization abilities

Drive operational efficiency and customer satisfaction as part of Premier Equipment's dedicated team.
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