Senior Intelligence Manager

Kitchener, Canada — Senior Manager, Competitive Intelligence. Sonova is seeking a Senior Manager to lead competitive intelligence activities that inform business, brand, portfolio, channel, and go-to-market decisions.

• Serve as a strategic partner to global and regional Marketing, Sales, Retail, Channel, and Commercial teams.
• Identify and translate key developments across hearing care channels, retail networks, wholesale partners, digital touchpoints, and consumer access models into actionable insights.
• Lead complex competitive intelligence projects from scoping through executive‑ready recommendations.
• Partner with regions, group companies, and commercial teams to connect global insights with local market realities.
• Monitor competitor, channel, retail, consumer access, and market disruption trends to support strategic decision‑making.
• Create concise narratives and recommendations for senior leadership forums.
• Leverage AI and digital tools to improve competitive intelligence processes, knowledge sharing, and speed‑to‑insight.

• Bachelor’s or Master’s degree in Economics, Social Sciences, Psychology, or a related field.
• 12+ years of experience in similar business-facing roles, ideally within healthcare, medical device, or a global matrixed organization.
• Strong experience generating meaningful insights from primary and secondary data sources.
• Ability to translate complex market and competitive intelligence into clear, actionable recommendations.
• Strong communication, analytical, problem‑solving, project leadership, and stakeholder management skills.
• Comfortable working independently in a fast‑paced, ambiguous, and internationally matrixed environment.
• Proficient with MS Office, Power BI, AI tools, and digital technologies with a robust business mindset.

5–10% travel may be required.

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts Tele
• 401(k) plan with company match*
• Company paid life insurance and additional supplemental life coverage available
• Company paid Short/Long‑Term Disability coverage (STD/LTD) STD LTD buy‑ups available
• Accident/Hospital Indemnity coverage
• Legal/ Assistance
• PTO (or sick and vacation time), floating Diversity Day, and paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform
• D&I focused: D&I council and employee resource groups*
• Plan rules/offerings dependent upon group and location.

This role’s pay range is between $112,000 - $140,000 annually.