Sales Strategic Initiatives Lead; Project Delivery & Execution

The Strategic Initiatives Lead is a project-focused role responsible for driving the planning, coordination, and execution of high-priority Sales Enablement and Effectiveness initiatives at Manulife Bank. We are seeking a highly organized, self-directed professional with strong project management capabilities who can translate strategic objectives into structured work plans, coordinate stakeholders, proactively resolve challenges, and ensure successful delivery of business outcomes.

Acting as an internal consultant and project lead, this role partners across Sales, Marketing, Product, Risk, Operations, and Technology to drive cross-functional initiatives from concept through implementation. Success in this position requires strong organizational skills, attention to detail, ownership mindset, stakeholder influence, and the ability to independently navigate ambiguity while maintaining momentum and accountability.

Operating at the intersection of project management, business operations, and change execution, the role accelerates adoption, productivity, and performance while helping deliver enterprise priorities and client-centric growth.

The ideal candidate is a highly organized project professional who is comfortable taking ownership of initiatives, working across multiple stakeholder groups, and driving progress in environments where priorities may evolve. They are naturally proactive, excel at bringing structure to ambiguity, and are motivated by turning plans into results.

• Lead end-to-end planning, execution, and governance of complex initiatives, translating strategic objectives into structured project plans, milestones, deliverables, and measurable outcomes while maintaining ownership of execution from initiation through implementation.
• Drive cross-functional alignment across Sales, Marketing, Product, Risk, Operations, and Technology; facilitate working sessions, ensure clear ownership of deliverables, and support timely decision-making.
• Develop and maintain detailed project schedules, dependency maps, risk and issue logs, action plans, and governance documentation to ensure initiatives remain on track and stakeholders remain informed.
• Drive cross-functional alignment across Sales, Marketing, Product, Risk, Operations, and Technology by facilitating working sessions, coordinating deliverables, establishing accountability, and supporting effective decision-making.
• Independently identify risks, dependencies, gaps, and roadblocks, proactively developing and implementing solutions to maintain delivery timelines and business objectives.
• Manage governance and reporting, including executive updates, project dashboards, benefit tracking, and status reporting to ensure transparency, accountability, and informed decision-making.
• Ensure effective stakeholder communication by providing regular project updates, aligning priorities, managing competing interests, and maintaining strong partnerships throughout the project lifecycle.
• Lead project execution cadence, including status meetings, working sessions, stakeholder check-ins, action tracking, and follow-up activities to drive progress and accountability.
• Partner with Change Management, Training, and Field Enablement teams to support adoption planning, stakeholder engagement, training coordination, and communication strategies.
• Identify opportunities to improve processes, establish scalable frameworks, and enhance team effectiveness through workflow optimization, documentation, and continuous improvement initiatives.

• 2+ years in program management, consulting, or business transformation
• Proven experience managing enterprise-scale, cross-functional initiatives
• Demonstrated ability to manage end-to-end project delivery, including planning, execution, dependency management, risk mitigation, and stakeholder coordination
• Strong knowledge of financial services and regulatory environments
• Proficiency with Salesforce, Smartsheet, Power Automate Flows, JIRA, and reporting tools (Power BI preferred)
• Strong analytical and problem-solving skills with structured solution development
• Excellent facilitation, presentation, and…