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Corporate Branch Manager

Job in Waterloo, Kitchener, Ontario, Canada
Listing for: Sun Life
Full Time position
Listed on 2026-07-16
Job specializations:
  • Finance & Banking
    Financial Compliance, Regulatory Compliance Specialist, Risk Manager/Analyst, Wealth Management
  • Management
    Regulatory Compliance Specialist, Risk Manager/Analyst, Wealth Management
Job Description & How to Apply Below
Location: Waterloo

Job Description

:

Job description / Description du poste

  • The Corporate Branch Manager provides first-line oversight of advisor activity, registered individuals, and business locations to ensure compliance with regulatory requirements and internal policies. This role supports effective supervision, risk management, and advisor compliance practices while helping the business meet evolving regulatory expectations and maintain a strong client-focused culture.
  • Preferred skills / Compétences particulières

  • High degree of integrity and ethics; good judgement
  • Excellent communication skills, with comfort presenting to large groups as well as different audiences, including senior leadership, internal examination teams, advisors and external regulators
  • Work consistently with initiative, urgency and purpose
  • Ability to take ownership and work independently
  • Ability to travel to business locations (up to 10%-15%)
  • French and English bilingualism is an asset (not a requirement)
  • Growth mindset-willing to challenge the status quo and lead change
  • Extensive knowledge and understanding of regulatory requirements for investment dealers regulated by CIRO (formerly IIROC and MFDA) and the Canadian Securities Administrators (CSA)
  • Qualifications / Compétences

  • University degree and 5+ years of progressive experience within the financial services sector with wealth products; at least 2 years relevant experience working for an investment or a mutual fund dealer.

  • Experience working in an OSFI-regulated environment, with alignment to three lines of defense model

  • Must be currently registered in a supervisory capacity or registered within the past 3 years at the time of hire, with the required current courses to support CIRO registration. Requirements are:

  • Mutual Fund Dealer Branch Manager proficiency which includes 2 years’ experience in a registered capacity and completion of any one of the following:

  • Branch Manager’s Course Exam (CSI)

  • Mutual Fund Branch Manager’s Examination Course Exam (IFSE)

  • Branch Compliance Officers Course Exam (CSI)

  • Along with one of the three courses required to be a Dealing Representative of a Mutual Fund Dealer:

  • Canadian Investment Funds Course Exam

  • The Canadian Securities Course Exam

  • The Investment Funds in Canada Exam

  • Must have one of the below courses as required to supervise Liquid Alts:

  • The Canadian Securities Course (CSI)

  • The Derivatives Fundamentals Course Exam (CSI)

  • Courses required to be a PM from 3.11 of NI 31-103:

    CFA

    Canadian Investment Manager designation

  • A bridge exam:

    the Investing in Alternative Mutual Funds and Hedge Funds Course (IFSE)

    the Alternative Strategies:
    Hedge Funds & Liquid Alts for Mutual Fund Representatives Course Exam (CSI)

  • Responsibilities / Responsabilités

  • Overall supervisory responsibility for an assigned group of SLFISI registered individuals and their branch/sub-branch office locations which includes:

    Review and approval of outside activities

    Managing conflicts of interests

    Ongoing compliance related education and training of advisors

    Occasional visits to business locations as part of ensuring overall compliance and effective supervision of registered individuals
  • Approval of new accounts, material KYC updates and T+1 trade reviews.
  • Support the resolution of inquiries from the various Compliance teams (Regulatory Inquiries, Investigations, Field Supervision, DRR); along with CIRO and other regulators.
  • Support internal audits and regulatory examinations
  • Maintaining log of client complaints to ensure regulatory complaints are appropriately escalated and
  • Manage, address and/or escalate various first line supervision risk and compliance in a timely manner.
  • Proactively identify trends and patterns.
  • Subject matter expert, knowing regulatory and industry updates to appropriately support internal partners, advisors and field leaders.
  • Support the mutual fund dealer initiatives and strategies by providing subject matter expertise to ensure effective and efficient controls and oversight programs are put in place and/or are enhanced.
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