Personal Banker; Member Service Representative III

We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

Pay Range: $27.02 - $39.18

Scheduled Weekly

Hours:

30

• Delivers World Class face‑to‑face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member’s needs, addressing their concerns and gaining agreement.
• Processes new Memberships, additional shares accounts, savings services, loan requests and loan fundings as requested by Member. Performs advanced research on accounts, identifies and corrects Member account problems. Completes documentation for accounts and loans according to credit union procedures.
• Has specific knowledge of credit union savings and loan products and services. Begins concentration on specialty area of expertise in branch (savings, consumer, or real estate loans).
• Maintains cash and negotiable items. May act as branch liaison to support departments. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested.
• Completes documentation for accounts and loans according to credit union procedures. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. May take on vault custodian duties as assigned.
• Provides consultative services to Members regarding credit union products and services by assessing the Member’s needs, addressing their concerns and gaining agreement.

• Performs other duties as assigned
• Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

• High School Diploma or GED required
• 3-5 years of prior related experience required
• Notary License required
• Participation in the CA DMV pull program may be required depending on assignment

Schools First Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. Schools First FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.